37 results found
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Surcharge Fee and Non-Surcharge Total on Order Receipts
PLEASE UPDATE SO WE ARE CALIFORNIA LAW (SB 478) COMPLIANT which took effect July 1, 2024.
Our clinic charges 3% to credit card charges but not Debit or Cash. We would like to be able to print out order receipts that show the customer the different prices between paying with Credit or Cash/Debit, so they see their options and make their decision. Instead of only seeing the 3% fee on the payment receipt once its already been charged to the customer.
PLEASE UPDATE ASAP Submitted 10/11/24
1 voteThank you for submitting your Idea to UserVoice.
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Allow Editing to Hosted Checkout
For medical/dental offices we don't need "Your Order" at the top of the form. It makes it look like they are ordering tacos, not paying a medical bill. The whole form needs to be editable in order to customize it for offices besides those "taking orders".
1 voteThank you for submitting your Idea to UserVoice.
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I had an exprience with clover printer. It was automatically printing when payment fails as a void receipt. However, in the last two weeks d
I had an exprience with clover printer. It was automatically printing when payment fails as a void receipt. However, in the last two weeks that functionality disappeared.
Can you please explain why it disappeared and how to reset that settings.
It was very important for stores as it reminds customer and cashier something is wrong.
Thanks
1 voteThank you for submitting your Idea to UserVoice.
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Failed Attempts
Failed attempts should be removed from Unpaid balances if payment is subsequently collected.
1 voteThank you for submitting your Idea to UserVoice.
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Customer should not have control to switch to EBT
Customer can easily click on more options and switch to EBT and pay with EBT even if they purchased items like liquor
1 voteThank you for submitting your Idea to UserVoice.
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Opt Out of Arbitration Filing When Disputing Chargebacks
The Clover Disputes page should offer merchants the ability to not pursue an arbitration filing in the event their chargeback dispute is rejected. Fiserv's existing Dispute Manager tool offers this, but Clover does not. Losing arbitration comes with fees of up to $500, and it is unfair to force every dispute to carry that risk when the means to avoid this risk already exist.
1 voteThank you for submitting your Idea to UserVoice.
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USB pay display APP
I use USB Pay display and it needs an option to disable manual entry of card numbers. Had a customer scam where they pretended to swipe but entered some other card manually and had a big chargeback dispute.
1 voteThank you for submitting your Idea to UserVoice.
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Linking with Wix Ecommerce Store pages
Linking Clover Secure Payments as a permanent choice for Wix Stores Payment Providers. So, we do not have to use all the high priced regulars in the marketplace.
1 voteThank you for submitting your Idea to UserVoice.
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pre authorization email or link to customers so we don't hear their card information
pre authorization needs a way to send a link to the customer so we do not have to have them speak their number over the phone. it's safer for the customer to not broadcast that information. it does it on invoice (with VERY little info) But then it's a final charged fees transaction and is not in the pre authorization phase. customers may not feel safe telling someone their card over the phone. and as a vendor i don't really want to hear, write down or have their full card information in my knowledge base for safety risk and identity…
1 voteThank you for submitting your Idea to UserVoice.
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Screening Online Orders
Will there eventually be a way to pre approve an online order (Accept/Decline)?
1 voteThank you for submitting your Idea to UserVoice.
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When taking new payment for customer with new card the 'save card to customer' does not replace old card
Make the 'save card to customer' actually work and replace old card on file
1 voteThank you for submitting your Idea to UserVoice.
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issues with browser widgets, chrome, and accepting payments
Currently, using any browser other than Google Chrome to make a payment is intermittent (suddenly, this past week since the down time of last week 02/20/24) when clients make payments through the widget on my website that was developed via your site. This is an issue for those with Macs and others who for reasons of their own work, use other browsers. only 3 out of 20 times today was I able to go in and have the payment processed via firefox, for example. why not have your widget open in google chrome and close when done. Not everyone uses…
1 voteThank you for submitting your Idea to UserVoice.
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Add contactless capability to the Solo!!
Add Contactless capability to the Solo
1 voteThank you for submitting your Idea to UserVoice.
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Invest in the customer rep agents
As a business owner transitioning from Payeezy to Clover, I would like to say that the Clover customer service is non existant.
I would propose investing in the people handling the customers. All my encounters with the agents were terrible, they have no knowledge of the products or/and how the system works.
We take recurring payments, and nobody could explain how the system works or why it does not do what their own instructions advise you to do.
There was no training nor welcoming instructions on how this platform performs. So far, it is net inferior to what Payeezy used…1 voteThank you for submitting your Idea to UserVoice.
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need to see declined payment attempts with decline reason to report to customer
need to see declined payment attempts with the decline reason to report to customer so they can correct and try again
1 voteThank you for submitting your Idea to UserVoice.
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On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be p
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be processed using the Phone Sale App?
1 voteThank you for submitting your Idea to UserVoice.
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CareCredit
Reimplement CareCredit for Healthcare Businesses
1 voteThank you for submitting your Idea to UserVoice.
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