33 results found
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Digital Gift Card Reporting- Complementary
If a gift card for a merchant is purchased online, the Clover reporting labels the status as Complementary. This is confusing to the merchant because it seems the card was provided for free/complementary instead of being paid for. It would be helpful to show the status as PAID and even reflect it was sold online so that it's not tied to an employee name/ID since they were not responsible for the sale.
6 votesThank you for submitting your Idea to UserVoice.
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Tap Use on CloverGo app for Android
For mobile jobs it would be very useful for the CloverGo app to be able to accept Tap card payments on the Android app. Currently it only works for the Apple app. There are many more Android users than Apple. No customer will ever want to manually enter their credit card information into my Android. Please further develop the Android Clover Go app.
6 votesThank you for submitting your Idea to UserVoice.
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Requesting an option to disable cash as a tender on the Clover Flex
Requesting an option to disable cash as a tender on the Clover Flex when it is not needed. When a cash drawer is not available for the hand held device, then looking to have an option to disable cash as a tender.
5 votesThank you for submitting your Idea to UserVoice.
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Ability to round up or down to the nearest $.05
Ability in settings to round up or down to the nearest $.05 due to the penny being phased out.
4 votesThank you for submitting your Idea to UserVoice.
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Remove "You Saved "$0" from payment receipt
Our payment receipts suddenly started printing "You Saved $0" at the bottom and there is not feature to turn it off. We do not use cash discount and do not want this on the receipt. Please roll back the update or add a feature to remove this from receipts.
4 votesThank you for submitting your Idea to UserVoice.
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Custom Payment Page for Multiple Payment Links
My customer would like the ability to customize the payment page for each payment link they have created. They are looking to accept donations, but also sell tickets through the Clover Payment Links, and wanted to have different Custom Fields and/or footer text on each of the payment pages.
3 votesThank you for submitting your Idea to UserVoice.
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Enhanced Closeout reporting
Being able to click in to a closeout and see what transactions took place on that given day in the closeout app/dashboard. Today we go into transactions separately but would be ideal if the closeout could break out the exact transactions that make up the total.
2 votesThank you for submitting your Idea to UserVoice.
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Disputes
Today only the owner can see disputes/chargebacks in the Clover dashboard, creating a permission setting so "Admins" or another role can have access to the disputes section. This would allow any user with the permission to see, challenge or accept disputes, along with submit the documentation.
2 votesThank you for submitting your Idea to UserVoice.
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Enhanced Chargeback Visibility
Currently, only the Owner is able to view and act on chargebacks in the Dashboard. For larger companies, the Owner rarely has a role in day-to-day operational issues like disputes. If we want to sell Clover to larger and multi-location businesses, we need Admins and Managers to be able to view and respond to disputes just like the Owner can. Please consider and implement this enhancement as soon as possible.
2 votesThank you for submitting your Idea to UserVoice.
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orders
Exiting Open Orders: When the merchant backs out of an order or tries to cancel, the order it remains open. Can we create a popup with example wording, "No payment was processed. If you exit, the order will remain open and can be completed or deleted later." ? This way the merchant knows they are not losing any money or had any failed payments.
2 votesThank you for submitting your Idea to UserVoice.
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Quantity in Payment links
I have a lot of client sthat use xxxx and are able to add a quantity to their QR Codes. So If the customer want s to buy multiple of the what is on QR code, When they scan it, they are able to put a quantity and it will calculate the total.
2 votesThank you for submitting your Idea to UserVoice.
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Customers listed Alphabetically
Please go back to listing Customers on the Station duo Alphabetically or atleast give options to do so. Also, go back to the previous version where you could see the amount of cash back to give to customers before printing a receipt or not. The new updated versions is not user friendly.
2 votesThank you for submitting your Idea to UserVoice.
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Add production item count to KDS
Can we add the ability to have production item count to the KDS
2 votesThank you for submitting your Idea to UserVoice.
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Ability to remove Digital Payments HCO/Payment Link
Ability to remove digital payments (Google/Samsung/Paze) from HCO. These payment types do not allow for the customer to enter mandatory fields that have been set by Merchant. It buy passes the field requirements.
1 voteThank you for submitting your Idea to UserVoice.
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Need to be able to send an invoice to another email other than original email
We need to be able to send an invoice to another email other than original email WITHOUT creating a new invoice number. For accounting purposes, this new invoice number can create a nightmare.
1 voteThank you for submitting your Idea to UserVoice.
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Cash Discount (Issues)
Current Problem: Hello, The 4% increase will only apply to items in inventory and those items would have needed to have been added before Cash Discount increase was enabled.
Need: Hello I would like to see the items run as a sale that may not be in the inventory but paid by credit card increased by 4%
1 voteThank you for submitting your Idea to UserVoice.
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Variant Inventory Tracking/Pricing
In the retail space merchants need the ability to track quantities of inventory for variants and even adjust pricing for specific variants of a product. This is not currently a capability. You can have variants, but you cannot assign them a quantity.
Example:
A retail store has a blue shirt that comes in sizes Small, Medium and Large. Currently within the Clover Inventory Management System, the only way to accurately track the inventory of these items is to enter each shirt size as its own item because variants do not have the capability to have the inventory quantities tracked.
So…
1 voteThank you for submitting your Idea to UserVoice.
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negative payouts
The need for a system to pay out lottery winnings is a must. The app available for negative payouts does not show on the receipt. We need a way to allow, even the possibility of a partial payment using a added payment type of "Lotto Winnings"!
1 voteThank you for submitting your Idea to UserVoice.
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Sell Gift Cards Online (Digital Gift Card Improvements)
For merchant's that use the "Sell Gift Cards Online" feature, it would be great if there were a settings section to make some customizations or adjustments to the landing page such as:
1. Ability to upload a gift card image so it's not just the green clover gift card image
2. Ability to adjust what the default gift card purchase amount shows (currently it defaults to $5.00 in the amount field). It would be great if you could set the default amount in the amount field to something different.
3. Ability to have preset amounts to select for the gift…1 voteThank you for submitting your Idea to UserVoice.
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Closeout/ open orders
Can you add feature to remind you of the open orders before processing closeout. If you could add a feature/ permission to not let it closeout until open orders are completed/ closed.
1 voteThank you for submitting your Idea to UserVoice.
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