AdminBrian Perk (Product Manager, Clover)

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  1. 11 votes

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    3 comments  ·  Restaurant » Tipping  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminBrian Perk (Product Manager, Clover) commented  · 

    attaching comment from BC Matt Mattingly

    Currently online orders default to the account owner. Many times the actual owner isn't on site or active in the daily operations but all online orders default to him/her.

    This means any tips left from the online order end up under the owners name making end of night close out very difficult to sort and requiring manual corrections, none of which can be tracked in reporting.

    Online orders should be able to be assigned to an employee just like an order placed in dining that gets moved to a table or server.

    I realize this problem is created when the order appears in-house, it essentially is already closed out since it's paid. And orders already paid can't be moved around between servers, for obvious reasons.

    For upscale restaurants who have specific people deal with online orders, or multiple people who might take the responsibility of fulfilment of the order, this creates a hole in the chain of command leaving orders floating without a specific individual taking control of the order and adding time to the close out of the evening.

  2. 35 votes

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    4 comments  ·  Restaurant » Tipping  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminBrian Perk (Product Manager, Clover) supported this idea  · 
  3. 27 votes

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    2 comments  ·  App Market & Apps in the Market » Employees  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminBrian Perk (Product Manager, Clover) commented  · 

    It would be great to have the ability to update employees email address. This field should not be locked down. People change names etc.. Thank you.

  4. 6 votes

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    started  ·  1 comment  ·  Dashboard, Reporting, and Help Center » Dashboard  ·  Flag idea as inappropriate…  ·  Admin →

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    AdminBrian Perk (Product Manager, Clover) commented  · 

    One time-kill with the new dashboard occurs when I switch from one store location to another: it boots me back to the Clover Home page with all the apps. I would like to be able to be on a page, say Reporting, and switch between my locations. Is that going to ever be possible?

    AdminBrian Perk (Product Manager, Clover) shared this idea  · 
  5. 181 votes

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    AdminBrian Perk (Product Manager, Clover) commented  · 

    I was thinking that it would be great to have the ability to add sub-menus under a category. The way we have our system setup, we have a "Bar" category, under that we have "Import/Domestic Bottle Beer" as an item and within that we use modifiers to select the beer. That works, but it cannot track inventory. If the "Import/Domestic Bottle Beer" was a sub-menu, we could list the beers as items under that, keeping track of inventory and eliminating the modifiers.

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