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Welcome to the feedback forum for all other content. Please share your ideas for how we can enhance our Clover solutions and services that do not belong in any other forum such as Clover Support or Clover Care. Also, if you have an idea and you are not sure which forum it should be posted to, this is a good place to add it. We are listening and we use this feedback to prioritize our roadmap.

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130 results found

  1. My shop is a gaming shop with flair. My font for my shop name is Elegant and the one you guys have as the font on the receipt is block font.. Can you give us the option of uploading a font for the receipt printer? Also maybe have a spot that lets us put our logo on there?

    1 vote

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  2. Holding cash sales field missing ; Owes house blank amount of dollars field is missing ; printing report from shifts does not show field either

    1 vote

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  3. Merchant is requesting to have the system round and store taxes to the 3rd decimal rather than the 2nd. Merchant is requesting this because in the current system, the tax report totals are always off by a few cents due to the way the system rounds the taxes. Requested to have the taxes round to the 3rd decimal in order to alleviate the tax rounding issues and discrepancies on the report.

    1 vote

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  4. I want to be able to charge a transaction fee to all CC. Just to help cover my costs when folks order like $1 item and charge it. Percentages dont work. I can account for that in my business model.

    1 vote

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  5. In quick service & busy restaurants, speed is everything to keep your customers happy.

    If we could specify default choices for modifier groups, it would save a ton of time. Consider the following example, in the following format:

    {Item Name}
    - {Modifier Group}
    -> {Choice}
    - {Modifier Group}
    -> {Choice}
    ...

    Shrimp Breakfast
    - Meat Prep
    -> Fried*
    -> Grilled
    - Egg Prep
    -> Scrambled Light
    -> Scrambled*
    -> Scrambled Hard
    -> Fried egg
    -> Boiled eggs
    -> Over easy
    -> Over medium
    -> Over hard
    -> Sunny side up
    -> No Eggs
    - Side
    -> Grits*
    -> Shredded Hashbrowns…

    1 vote

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  6. Should be able to show the item photo or not on the new sale page and under the categories. To show the list of items without the item photo.

    List searching would be so much faster to find when there is a line of customers waiting.

    1 vote

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  7. There should be a register update price on per item prices to be shown on receipts so customers do not have to figure out how much items cost individually. Also there should be some way to decipher old/ new items on open/ unpaid orders in the system so that your employees they know how many items to load.

    1 vote

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  8. When doing a transaction and attaching a customer to an order and they pay by credit card it shows the items and customer onto the receipt. However, when you do the same process and the customer pays by debit card, the items and attached customer do not show up on the receipt. Is there a way where debit transactions can have the same information as the credit card receipts?

    1 vote

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  9. When selecting an issue within "Help & Support," it would be helpful for the MID to be automatically captured and included with the information sent to Clover Support. Also, it would be most BENEFICIAL if members can select/enter/edit a call back phone number to receive a call back at a specific phone number. Most of the time, it's employees/associates calling about a Clover issue and they don't have access to the account owner's phone number.

    1 vote

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  10. In the dashboard, Reporting, Sales Overview, Full Report, I can see "Gross Sales" minus Discounts and Refunds for the Net Sales amount. Can you add "Cash back" amount right below Refunds? So the Net Sales would be Gross sales minus Discounts, Refunds and Cash back. Thank you,

    1 vote

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  11. Clover does not provide auto suggestion when typing a work
    On clover system. It did this in the past , but it was removed.

    1 vote

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  12. We are in Insurance car rental business and our cars goes out for months long rentals and during the rental if they get any ticket or toll charges we can't charge the card after 35 days, we need at least 90 days pre-authorization validity so by the time cars is back and we can charge the pre-Auth and force payment.

    Regards,
    Mirza

    1 vote

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  13. Merchant would like to have the option to show on the payment receipt if customers are a current audience or not. If not they are to present with a code to opt in by scanning the code.

    1 vote

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  14. Merchant would like the requirement to allow pop ups on their browser to be removed to be able to use the virtual terminal.

    1 vote

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  15. allow manual debit visa/debit master cards. not everyone has access to a credit care, nor are able to travel to use said card in person

    1 vote

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  16. 1 vote

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  17. When ordering through the Clover App customers are prompted to verify th location they are ordering to before checking out.

    1 vote

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  18. Merchant would like to be able to add a custom delivery note to a customer profile and to have that note automatically print on delivery orders. For example "Leave outside door"

    1 vote

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  19. Would like to be able to utilize inventory functions on the Healthcare service plan. Particularly for a pharmacy business which needs to be able to sell and track inventory items.

    1 vote

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  20. This is more of a glitch report. Recently, I've had numerous complaints from different clover merchant locations about the Search Bar (top right hand corner of the display) dissappearing from the screen at random moments. This is on Clover Station 2018 and Clover Station Duo devices in the Register and Clover Dining apps. This just started happening, and I've seen it on my own demo devices. I've witnessed this primarily when hitting the "Pay" button, then tapping the "back" button to go back to the order entry screen with items and categories showing. When I go back, the search bar…

    1 vote

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