125 results found
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Station Solo does not provide options for texting or emailing receipts
Merchant's with station solo devices would like to txt or email receipts instead of only printing
1 vote -
Ability to remove the product picture
Should be able to show the item photo or not on the new sale page and under the categories. To show the list of items without the item photo.
List searching would be so much faster to find when there is a line of customers waiting.
1 vote -
Register updates
There should be a register update price on per item prices to be shown on receipts so customers do not have to figure out how much items cost individually. Also there should be some way to decipher old/ new items on open/ unpaid orders in the system so that your employees they know how many items to load.
1 vote -
Debit and Credit receipt Issues
When doing a transaction and attaching a customer to an order and they pay by credit card it shows the items and customer onto the receipt. However, when you do the same process and the customer pays by debit card, the items and attached customer do not show up on the receipt. Is there a way where debit transactions can have the same information as the credit card receipts?
1 vote -
Capture MID & Choosing a Call Back Number
When selecting an issue within "Help & Support," it would be helpful for the MID to be automatically captured and included with the information sent to Clover Support. Also, it would be most BENEFICIAL if members can select/enter/edit a call back phone number to receive a call back at a specific phone number. Most of the time, it's employees/associates calling about a Clover issue and they don't have access to the account owner's phone number.
1 vote -
cash back
In the dashboard, Reporting, Sales Overview, Full Report, I can see "Gross Sales" minus Discounts and Refunds for the Net Sales amount. Can you add "Cash back" amount right below Refunds? So the Net Sales would be Gross sales minus Discounts, Refunds and Cash back. Thank you,
1 vote -
auto suggestion
Clover does not provide auto suggestion when typing a work
On clover system. It did this in the past , but it was removed.1 vote -
Need Longer Pre-Authorization
We are in Insurance car rental business and our cars goes out for months long rentals and during the rental if they get any ticket or toll charges we can't charge the card after 35 days, we need at least 90 days pre-authorization validity so by the time cars is back and we can charge the pre-Auth and force payment.
Regards,
Mirza1 vote -
Need to show Promos Audience status on payment receipt
Merchant would like to have the option to show on the payment receipt if customers are a current audience or not. If not they are to present with a code to opt in by scanning the code.
1 vote -
virtual terminal
Merchant would like the requirement to allow pop ups on their browser to be removed to be able to use the virtual terminal.
1 vote -
Debit visa/master cards
allow manual debit visa/debit master cards. not everyone has access to a credit care, nor are able to travel to use said card in person
1 vote -
Dans la version française du Clover. Dans la section pourboire, personnalisé est maintenant en anglais (custom amount)
Revenir à personnalisé !
1 vote -
Location Prompt
When ordering through the Clover App customers are prompted to verify th location they are ordering to before checking out.
1 vote -
Delivery Remark Note save under customer profile and auto print on any Delivery order
Merchant would like to be able to add a custom delivery note to a customer profile and to have that note automatically print on delivery orders. For example "Leave outside door"
1 vote -
Search Bar in Register and Clover Dining
This is more of a glitch report. Recently, I've had numerous complaints from different clover merchant locations about the Search Bar (top right hand corner of the display) dissappearing from the screen at random moments. This is on Clover Station 2018 and Clover Station Duo devices in the Register and Clover Dining apps. This just started happening, and I've seen it on my own demo devices. I've witnessed this primarily when hitting the "Pay" button, then tapping the "back" button to go back to the order entry screen with items and categories showing. When I go back, the search bar…
1 vote -
when the merchant logged in they could see the external MID listed in the profile instead of the internal number
I have had merchants call in where they try to enter their internal MID they see into the system and it does not accept it - can we have the external MID listed to make things easier for them?
1 vote -
Remove id verification for JUUL products
ID verification is an important part when you sell certain products. However forcing Clover customers to use your method is not only painful but not in par with industry standards. Let me explain. We sell cigarettes and we have to ID check everyone. The Clover POS does not require us to enter their ID into the POS when we sell cigarettes. However the latest change, which by the way, we did not approve or give you authorization to implement on the Clover POS that we own as we do not lease it we purchased it, changed the whole check out…
1 vote -
norify
Notify updates and issue resolved.
1 vote -
Clover Self-Help/Browse Center
Please go back to the former Clover Help page. I couldn't find ANY articles on tethering, and I searched Tethered, Tethering, Tether, tether to a Mini and tethered to a merchant-facing
1 vote -
1 vote
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