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Welcome to the feedback forum for all other content. Please share your ideas for how we can enhance our Clover solutions and services that do not belong in any other forum such as Clover Support or Clover Care. Also, if you have an idea and you are not sure which forum it should be posted to, this is a good place to add it. We are listening and we use this feedback to prioritize our roadmap.

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174 results found

  1. ID verification is an important part when you sell certain products. However forcing Clover customers to use your method is not only painful but not in par with industry standards. Let me explain. We sell cigarettes and we have to ID check everyone. The Clover POS does not require us to enter their ID into the POS when we sell cigarettes. However the latest change, which by the way, we did not approve or give you authorization to implement on the Clover POS that we own as we do not lease it we purchased it, changed the whole check out…

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  2. Notify updates and issue resolved.

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  3. 1 vote

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  4. Would like the ability to change the layout and order for how items are listed on the website for customer view

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    1 comment  ·  Admin →
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  5. Your user interface on a mobile phone looked okay. But I got an error, :"You are required to complete the following fields: - City". After re-trying on a desktop browser, I saw that the UI on a mobile browser was an accident by your development team. Your server didn't detect a mobile fingerprint. It appears you've made no effort at all to accommodate mobile phones. If you choose to leave things as they are, I would suggest a border around the donor ID fields that would indicate to the user that there is more content to the right. Until, or…

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  6. Cafeteria sites have ability to add new items, but occasionally set tax flags incorrectly, or fail to add items to tax exemption rules. Would like report that notifies centralized admin of new items added locally so we ensure adherence to proper configuration.

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  7. I was told that clover.com/help is the only resource available, but that information is only applicable to US users, and some features aren't available to other countries. There is no way to tell on this site what is applicable to the US and what isn't - please adjust for global usage.

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  8. Merchant would like to view 3 months of reporting and be able to filter out time so to be able to see 3 months reporting but only 8am-12pm or 12pm-4pm and not all day.

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  9. Change default reporting time to business hours not a 24 hr period. Does not want to use the custom report button to get report

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    Sonam Sharma responded

    Default Reporting time can be changed to setup whatever business hours are in setup > reporting app

  10. Merchant wants the developers to stop the device from offering to take partial payments. He feels this is a way for us to force him to pay for two transactions and the device should just decline the partial payment. states the pop up alert asking if they want to proceed with the partial payment is not enough.

    1 vote

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    Jeff Martin responded

    This is a requirement from Visa/MC so unfortunately we cannot change it.

  11. Merchant wants all credit cards to be declined if they do not full amount available.

    1 vote

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    Jeff Martin responded

    Partial Authorization was a mandate from the card associations so unfortunately we cannot turn it off.

  12. This is a test, it is only a test.

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  13. I have 2 businesses and one has since closed. When I login the closed acct is there.

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  14. Clover Flex. ISO Rep wants an enhancement for clover to start accepting fleet cards.

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