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Welcome to the feedback forum for all other content. Please share your ideas for how we can enhance our Clover solutions and services that do not belong in any other forum such as Clover Support or Clover Care. Also, if you have an idea and you are not sure which forum it should be posted to, this is a good place to add it. We are listening and we use this feedback to prioritize our roadmap.

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9 results found

  1. Happy hour discounts currently appear in the pop up when a staff member wants to add a discount. The whole point of happy hour is so that the employees don't have to manually ring up transactions with discounts for every single person during those hours. Its to reduce button presses, and it works great. But why does it appear in the regular discounts pop up? I mean an employee should never have to press that button, so its effectively useless and just makes the discounts pop up look confusing.

    I understand why it appears in the discounts app, but there…

    83 votes

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    Started  ·  5 comments  ·  Admin →
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  2. The old help.clover.com used to have pictures and videos on it to help merchants or BC to see how to use the device the new Clover.com/help is missing that info
    for example there are no visuals on the Virtual Terminal on Clover.com/help
    having pictures and videos on the self help site would help the merchants more been getting a lot of complaints about that

    40 votes

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    Started  ·  1 comment  ·  Admin →
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  3. Merchant is requesting a feature to allow Notifications to pop-up on the Clover devices that acknowledge any upcoming Clover software updates to be aware of changes being implemented in the system.

    Merchants are receiving updates that are transaction impacting and have to learn on the 'fly' or call in for support regarding new changes.

    19 votes

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    Started  ·  7 comments  ·  Admin →
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  4. Merchant wants an option to have holding cash sales box set as default

    8 votes

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    Started  ·  3 comments  ·  Admin →
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  5. Trash the new iphone app and bring back the old one.
    Let me know soon if you plan to do anything about this or if i should plan to just get rid of the clover system altogether.
    Thank you!

    7 votes

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    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  6. phone app changed needs to show daily batches like it did before.please fix

    7 votes

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    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  7. Navigating Clover Help is unnecessarily byzantine and confusing. Searching is also unhelpful as searches cannot be filtered.

    7 votes

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  8. New updates do not make logical sense for restaurants. When managing items day to day, there generally is not time to log in to the dashboard, then go through all the steps (9 I believe), just to take an item off. Additionally most employees do not have access to the web dashboard. This creates issues with items being ordered that the restaurant is out of. It would be great if industry professionals were more involved before making changes that will untimately lose merchants.

    1 vote

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    Started  ·  0 comments  ·  Admin →
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  9. Gift cards sold online should be able to be used online. It only makes sense. And Bento and Clover being integrated without gift card integration makes for a very inhospitable guest experience.

    1 vote

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    1 comment  ·  Admin →
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