177 results found
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Tip options
Can we change the skip feature on the tip suggested screen and put no tip?
1 voteAdminGlenn Flinchbaugh (Admin, Clover) responded
We previously had "no tip" and changed it to read "skip tip" based on user research.
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Search Bar in Register and Clover Dining
This is more of a glitch report. Recently, I've had numerous complaints from different clover merchant locations about the Search Bar (top right hand corner of the display) dissappearing from the screen at random moments. This is on Clover Station 2018 and Clover Station Duo devices in the Register and Clover Dining apps. This just started happening, and I've seen it on my own demo devices. I've witnessed this primarily when hitting the "Pay" button, then tapping the "back" button to go back to the order entry screen with items and categories showing. When I go back, the search bar…
1 vote -
when the merchant logged in they could see the external MID listed in the profile instead of the internal number
I have had merchants call in where they try to enter their internal MID they see into the system and it does not accept it - can we have the external MID listed to make things easier for them?
1 vote -
Remove id verification for JUUL products
ID verification is an important part when you sell certain products. However forcing Clover customers to use your method is not only painful but not in par with industry standards. Let me explain. We sell cigarettes and we have to ID check everyone. The Clover POS does not require us to enter their ID into the POS when we sell cigarettes. However the latest change, which by the way, we did not approve or give you authorization to implement on the Clover POS that we own as we do not lease it we purchased it, changed the whole check out…
1 vote -
norify
Notify updates and issue resolved.
1 vote -
1 vote
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Website Layout Change
Would like the ability to change the layout and order for how items are listed on the website for customer view
1 vote -
More UI work needed on mobile
Your user interface on a mobile phone looked okay. But I got an error, :"You are required to complete the following fields: - City". After re-trying on a desktop browser, I saw that the UI on a mobile browser was an accident by your development team. Your server didn't detect a mobile fingerprint. It appears you've made no effort at all to accommodate mobile phones. If you choose to leave things as they are, I would suggest a border around the donor ID fields that would indicate to the user that there is more content to the right. Until, or…
1 vote -
Notify centralized admin when new items are being added at site level.
Cafeteria sites have ability to add new items, but occasionally set tax flags incorrectly, or fail to add items to tax exemption rules. Would like report that notifies centralized admin of new items added locally so we ensure adherence to proper configuration.
1 vote -
differentiate between applicable US help subjects vs help subjects applicable to other countries
I was told that clover.com/help is the only resource available, but that information is only applicable to US users, and some features aren't available to other countries. There is no way to tell on this site what is applicable to the US and what isn't - please adjust for global usage.
1 vote -
Reporting Filters
Merchant would like to view 3 months of reporting and be able to filter out time so to be able to see 3 months reporting but only 8am-12pm or 12pm-4pm and not all day.
1 vote
Sonam Sharma
responded
existing functionality
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Reporting Time Options
Change default reporting time to business hours not a 24 hr period. Does not want to use the custom report button to get report
1 voteSonam Sharma
responded
Default Reporting time can be changed to setup whatever business hours are in setup > reporting app
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Partial authorizations
Merchant wants the developers to stop the device from offering to take partial payments. He feels this is a way for us to force him to pay for two transactions and the device should just decline the partial payment. states the pop up alert asking if they want to proceed with the partial payment is not enough.
1 vote
Jeff Martin
responded
This is a requirement from Visa/MC so unfortunately we cannot change it.
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Decline all credit cards if full amount is not available
Merchant wants all credit cards to be declined if they do not full amount available.
1 voteJeff Martin
responded
Partial Authorization was a mandate from the card associations so unfortunately we cannot turn it off.
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Test Idea for Jira
This is a test, it is only a test.
0 votes -
Remove or archive closed accounts on Clover Dashboard.
I have 2 businesses and one has since closed. When I login the closed acct is there.
0 votes -
Clover Accept Fleet Cards
Clover Flex. ISO Rep wants an enhancement for clover to start accepting fleet cards.
0 votes
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