36 results found
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We are seeking a fully customized receipt solution
Reasons for Customization:
Brand Consistency: We aim to maintain brand consistency across all customer touchpoints. A fully customized receipt helps us reinforce our brand identity by incorporating our logo, color scheme, and overall design aesthetic.Clear Communication: By customizing the receipts, we can ensure that the information presented is clear and relevant to our customers. This includes tailoring the language, format, and layout to better suit our communication style.
Improved Customer Experience: Customized receipts can include specific messages, promotions, or important information that is directly relevant to our customers. This enhances their overall experience and engagement with our brand.
Privacy…
1 vote -
App - Discount Send Invoice
On the clover app, my patients get a discount every time they get a certain product, however, I cannot send an invoice from the app when a discount has been applied. This should possible.
Then online, I cannot send an itemized invoice to patients, only a single total, this too should also be able to happen.Thank you in advance
1 vote -
USB pay display APP
I use USB Pay display and it needs an option to disable manual entry of card numbers. Had a customer scam where they pretended to swipe but entered some other card manually and had a big chargeback dispute.
1 vote -
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be p
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be processed using the Phone Sale App?
1 vote -
Gift Card app needs to be able to accept payment via Telecheck Check
The Gift Card app is currently unable to accept payment via Telecheck Check. This is a customer service fail; customers will not understand why they can make payments for everything else via Telecheck Check, but not gift cards. Please enable this functionality ASAP.
1 vote -
wireless manager
We are receiving escalations from merchants of being billed for the Wireless Manager when they are using WIFI as they have both the LTE Wireless enabled and WIFI. We need to have a way of sending the LTE capable devices with the wireless manager off only enabled if the client chooses truly needs it enabled.
1 vote -
App Shortcuts
All apps need to be able to have a shortcut button on the lefthand side of the web dashboard. Currently some of the active apps populate a shortcut buttton under the MORE tab but others must be searched for in order to access, open, and review information. Example: SHIFTS app no longer populates on the lefthand side - in order to access time reports you need to select APP MARKET, search SHIFTS in search bar, select SHIFTS then OPEN. Only then can you pull time clock reports.
1 vote -
Anabella Quintero
I have an she says that when she is going to send the receipt by text on the mini there is a prefix on the space where she has to type the phone number +54 that she has to erase to then write the cardholder phone number, extra step of erasing the prefix +54 so it's clear to be able to write the phone number. needs to be fixed. tysm
1 vote -
Automatic calculating of gratuity fee on the register app instead of manually adding to each individual tab
Automatic calculating of gratuity fee on the register app instead of manually adding to each individual tab
1 vote -
Phone sale
Current “Phone Sale” application doesn’t have the ability to prompt a gratuity option. It would be great to see in order to prompt the employee to ask about gratuity as opposed to completing the transaction and no prompt is mentioned. Consequently, the employee cancels the transaction and restarts once a guest mentions gratuity. We currently say, “would you like to leave a tip for the team?”. Would love to see this prompt added to the phone sale application
1 vote -
tip view permission
take on consideration that at the moment of doing transactions the restrict the employees view of the amount of the tip (tablet entry). to have a permission for them to see it.
1 vote -
Orders App
Open Orders: Not allowing employee(s) to print any sort of Reporting, or to prevent them from clocking out, if there are any open tab/order under their name.
[If this is implemented, then I also suggest being able to transfer open orders from one employee to another; and then creating this feature under permissions in Employees App as well]1 vote -
Log off
I just switched to the new mobile app. With the old mobile app after you finished the transaction you could log off. With the new one there is no log off function so it just stays active till it times out. Once it times out you have to go through the whole verification process again. Needless to say that's a real time consuming pain.
1 vote -
BOLD the authorization code on the APP
The newly updated Clover Go APP. PLEASE BOLD the authorization code on the receipt. The G1 Clove app had it bold. it was easier to see.
please also give back the ability to view user transacations they ran so they can go back and verify the receipt, re send the receipt, refund if needed....etc. right now they are flying blind. they dont' know if sale went through successfully or not and they can't grab the authorization code to write down on their ticket.
1 vote -
New Clover Go app took away the
The New Clover Go app we were forced to update to from the Clover G1 app we were on, is missing the ability for the user to see their transaction list for the day so they can write down the authorization code off the receipt. We don't want them to see the whole companies list of transactions that occured. Just the list they were use to on the G1 App where they could see their sales for the day.
1 vote -
Online Menu
On-Line Menu - Need visible option to "Select one" CurbSide, Pick-up or Dine IN. Current design is too hard for customers to find.
1 vote
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