10 results found
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Clover Dashboard: Virtual Terminal Supporting Inventory
virtual terminal on the dashboard to be able to involve his inventory to track stock amounts and sales
58 votes -
Detail Batch Report Needed listing all transactions at closeout
When batching out, Clover should have an option to be able to print all transactions out that are included in that batch.
This is something that First Data terminals can do like the FD130 or the Verifone VX520. A merchant presses batch out or closeout and the batch report prints and lists every single transaction by amount and last 4 digits of cc.
I have lost sales of Clover devices just because this functionality is lacking. In one case, I was giving the merchant a free Flex, and he didn't want it after he found out he can't print a…
43 votesAll - We have are updating this status of this request to Under Review, as we did not fully understand that this ask is for a detailed batch report to print from the device.
Detailed transaction level reporting is available on the dashboard today. The team has been working on multiple reporting enhancements, but they are focused on the dashboard.
We do have a team reviewing this request. Thank you for understanding our confusion and we will return with an update as soon as one is available.
Thank you
Clover Communications
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Add Taxes on Invoices - Virtual Terminal
Add Automatic Taxes On Invoices - Virtual Terminal and the ability to remove taxes if needed
14 votesHello,
This feature is under review.
Thanks,
Clover Product
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Merchant suggested adding a web link to Virtual Terminal in lieu of sending invoices
Merchant, Tina Gaudino of Richardson Koudelka LLP, suggested adding a web link in Virtual Terminal to send customers in lieu of sending invoices.
The web link would require customer to fill in required information and send back to merchant via email.
9 votes -
Allow email notifications to be turned off for cancelled invoices
As I clean up overdue invoices, I've found about 40 where payment had been made another way (check, warranty coverage, etc.). When I canceled the invoice, I was not aware the customer would be notified via email. I was suddenly bombarded with calls from confused customers thinking they were getting billed again.
5 votesHello,
This feature is under review.
Thanks,
Clover Product -
Display which Employee sent an invoice from the Virtual Terminal
Currently it will show "Employee" ran the payment under the Transactions tab. It would be very helpful to know who sent that.
5 votesHello,
This feature is under review.
Thanks,
Clover Product -
Invoices from Virtual Terminal should be identified by the employee who sent the invoice, not generic employee
Invoices from Virtual Terminal do not identify the employee who sent the invoice and payments on those invoices refer to generic "employee". Both should be able to be traced to the employee who created the invoice
5 votes -
Virtual Terminal
Virtual Terminal should be taking more seriously. It is pointless to offer Invoicing if it does not allows you to integrate existing inventory into it. Besides, it allows you to add a pointless notes that might help to remember what you sold, however, in the reporting-Revenue item sale you can see the transaction as uncategorized transaction, therefore, you can not see nets sales, COGS, and gross profit margin from that specific transaction which is vital for business. Yes, third invoicing parties such as InvoiceASAP and shopventory are completely useless as well since all products sold through those third parties platforms…
2 votes -
Fix bug for month autofill on chrome checkout
When autofilling a MM/YY on chrome in clover CC checkout, 10/25 autofills as 01/25.
I have to manually correct the input every time this occurs.
This has happened on multiple sites using clover so it seems to be a clover issue. MM/YY Autofill works on other sites without issue.1 voteHello,
This feature is under review.
Thanks,
Clover Product
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Virtual terminal to have an option to enter the tax amount instead of percentage fee
Merchant would like to have an option in Virtual terminal for them to enter a tax amount.
1 voteHello,
This feature is under review.
Thanks,
Clover Product
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