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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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12 results found

  1. 23 votes

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    3 comments  ·  Invoicing  ·  Admin →
  2. I need the ability to change the Due Date on an invoice. It looks like an automatic due date of 7 days from the invoice date is applied to each invoice. Please remove the Due Date or allow us to change it.

    15 votes

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    Completed  ·  2 comments  ·  Invoicing  ·  Admin →
  3. 11 votes

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    Completed  ·  0 comments  ·  Invoicing  ·  Admin →
  4. Hello,

    I just switch from the Square Invoicing system. There are two things that we really need for the clover invoicing system. We need the ability to change the invoice due date. All of our payments are due upon delivery of the service or item. Right now it has a 1 week due date. This does not work for us.

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
  5. It would be great if you could save paid invoices for future reference.
    I have a client that sells car batteries with a 60 month warranty. I

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
  6. We send invoices to lots of parents for classes and lessons. Many times they ask me to resend the invoice (because they can't find it or for convenience.) I would like to resend rather than just tell them the date I sent is and hope they find it.

    Also, sometimes they sign up close to an event and the payment guarantees one of the limited spots. I need the ability to resend before 7 days in order to allow the next student in line to join the class if a customer is not going to pay. Thank you!

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
  7. It is very disappointing the way engineers set up invoicing , How can you decide due date 7 days from invoice . There is no customization can be done on invoice.

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
  8. In order to avoid having to delete and recreate an invoice in order to send a "reminder" to a client about an existing invoice, would be great to have the following features added:

    -Ability to send out to multiple recipients/ability to CC other recipients
    -Ability to change/modify due dates and terms
    -Ability to send a reminder or re-send an existing invoice (perhaps to alternative email address if necessary)

    I believe at this point, there is an option to send a reminder, but after 7 days. It would be great if we are able to send out reminders or re-send invoices…

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →

    Hello,

    Regarding #1, this request does not align with our current priorities.

    #2 will be available in a future release.

    #3 has been released. 

    Thanks, 
    Clover Product

  9. Currently, there is only GPay and manual credit card entry for paying invoices sent to emails.

    It would be great to add PayPal and Amazon Pay to the payment options.

    1 vote

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    Completed  ·  0 comments  ·  Invoicing  ·  Admin →
  10. I can't believe I'm just now learning that Clover does not actually generate an invoice? This is an extremely common request from customers, and one I didn't even think to ask about when signing up, I guess I assumed it was a given. Very disappointing. This defintiely needs to be made a feature, it's very simple to implement, and almost every other platform I am looking at offers this feature. Just a simple invoice someone could print, doesn't even have to be a PDF, although PDF seems like the obvious choice.

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
  11. Currently, Virtual Terminal has a wonderful invoicing feature. Two additional features could help with the invoicing and I have had requests for both:

    1) Invoices have a due date default of 1 week. Merchants would like more flexibility to set due dates such as the invoice being immediately due upon receiving the invoice or up to 30 days after receiving the invoice.

    2) Adding inventory items to invoices from clover inventory has been suggested and I have had many requests for this feature to be added to the invoicing in Virtual Terminal.

    1 vote

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    Completed  ·  0 comments  ·  Invoicing  ·  Admin →
  12. When searching for ann outstanding or pending invoice under the Invoices tab, I do not always know when an invoice is due. It would be helpful to have "all" as an option under Due Date so I don't have to search "this month," then "last month" and maybe "custom date range."

    1 vote

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    0 comments  ·  Invoicing  ·  Admin →
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