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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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53 results found

  1. Ability to Create an order on the POS, then send an invoice to a customer for payment. If you could log into the online dashboard, and select an open order, and send it as an invoice to a customer who then could pay it online.

    49 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  2. Per Clover support, each invoice has an expiration period of 180 days. It would be great to be able to change that to whatever my business needs are. Say my customer policy is to pay the invoice within 30 days, it would be helpful to set that expiration time frame myself. Alternatively, give us the ability to delete an open invoice! If my customer pays by another form of payment, will that open invoice just sit there in my dashboard for 180 days until it expires? In that example it would be so helpful to either delete the invoice or…

    24 votes

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    3 comments  ·  Invoicing  ·  Admin →
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  3. Give us the ability to change the due date on invoices instead of clover dictating the due date.

    23 votes

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    4 comments  ·  Invoicing  ·  Admin →
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  4. I need the ability to change the Due Date on an invoice. It looks like an automatic due date of 7 days from the invoice date is applied to each invoice. Please remove the Due Date or allow us to change it.

    15 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  5. I used to have Square and I can say that Square estimate/invoice system is far superior than Clover. I will really appreciate if Clover can match the capability that Square has for the invoice and estimate.

    I send a lot of wedding and special events invoices and we like to make them with all the details of their purchase. We will like that Clover lest us select the items that we have on our menu to add it to the invoice or estimate, add the quantity needed, add a description, date of service, reminders, the option to make a deposit,…

    14 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  6. merchant should be able to specify COD, 15 days, 30 days, etc.

    14 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  7. Merchant would like from the orders app at the clover device he is able to send an invoice for an open order, linking it to the customer that might be selected, instead of creating a new customer, as well as re-sending the invoice in the case that the order it's still open.

    14 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  8. when you create an invoices it should allow you to add more items in case customer buys multiple items and once the customer receives the invoices allow them to enter tip

    12 votes

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    Back Log  ·  5 comments  ·  Invoicing  ·  Admin →
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  9. Need to make the TINY little Blue "Pay" Button much bigger. You can barely see it. It's shown on the emailed invoice twice, but it doesn't matter if you can't read it or it doesn't grab your attention. Please make it larger so we can get paid... Thx

    9 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  10. Allow invoice (should be "payment request" to be sent via text also

    8 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  11. For payment method, for invoices we have clients who pay with checks. There needs to be a method for paying with checks just not as opposed to electronically.

    8 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  12. Link to store inventory entered in Clover and allow for custom items line by line with option to add sales tax to each.
    Also include an option to add shipping line
    Allow to link with DAVO like the rest of Clover sales.

    8 votes

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    Under Review  ·  2 comments  ·  Invoicing  ·  Admin →
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  13. Individual Users subscribe to Invoice Paid notifications. Our clover account has one admin at corporate in another country. Her getting paid notifications does not help us any. As sales reps, if we could individually subscribe to invoices for notifications if they get paid, or just if we could be notified on invoices that we create from our account. This would be super helpful.

    6 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  14. Also please have it so you can view the invoice notes when you click view invoice. Sometimes there are notes there for my bookkeeper and accountants to reference. Right now when we click view invoice we do not see the notes. Again please make the change so we can changing invoice due date. urgently needed for my business.

    6 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  15. It would be great to have a field that allows us to write a specific note toward a receipt.

    We thought that a "Note for item or service" was a note that would be displayed on the receipt, so the customer knows what the receipt is about, however, it turned out to be an internal note.

    We hope to have an external note section to put details regarding the payment on the receipt.

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  16. When taking payment via Invoice, there needs to be a required field for our Invoice Number and Employee Name who sent the invoice. In accounting, we don't know what the payment was for in the reports or who originated the payment. All we have is a customer name and dollar amount. Your support suggested a third-party app which seems unnecessary for such a small thing. Invoice number is required for in person payments, why not for invoice payments.?

    5 votes

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    2 comments  ·  Invoicing  ·  Admin →
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  17. On the Virtual Terminal, please allow created invoices to be tracked by Employee (We pay commissions on sales and its harder to track with out this feature).

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  18. Would love to have the invoice number field expanded and the bar code reader work so a user can scan a document and it auto fill into the invoice number field

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  19. please generate an option for the costumers to save credit card information in their profile for future payments when using a secure email payment request. (invoice)

    My app provide subscription plans but as soon as I migrating the costumers to clover I have been sending monthly manually invoices for their subscriptions.
    My app was controlled by stripe, and we are testing clover. But meanwhile some costumers are cancelling because its causing a negative impression when before was auto from my own app.

    Any solution?

    4 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  20. It would be great if invoices from recurring payments could be changed from failed to paid or even deleted once completed. Also would like to be able to pause individual clients within the recurring payment programs instead of only being able to pause all or none. Lastly would like to be able in recurring payments to adjust the payment date when needed without having to delete the person and readd them.

    4 votes

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    4 comments  ·  Invoicing  ·  Admin →
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