Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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  1. Merchant is requesting the option to have taxes automatically remove from EBT transactions

    12 votes

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    4 comments  ·  Taxes  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Would like to have an option to remove tax by item in register. Only option is to remove tax from whole order.

    8 votes

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    2 comments  ·  Taxes  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Merchant runs a carwash and would like an enhancement that would allow them to charge tax as part of the total instead of it added on - without employees having to calculate this

    6 votes

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  4. The merchant would like the ability to select the tax rates to apply to a custom item. At this time custom items will only allow default tax

    5 votes

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  5. Have the ability to assign a tax rate to a particular order type. Ex. the order type will be the different states they are doing services and within that order, the type will have that state tax applied once clicked

    5 votes

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  6. 5 votes

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  7. Add a column to Tax Tab so that we can add a flat fee tax this would be helpful when the tavern owner is selling a 50 types beer for $5 tax included.
    on excel spreadsheet

    It really time consuming to add this on at a time on web dashboardName Tax Rate Default
    test 1 0.00% No
    Test 0.00% No
    Sales Tax 7.00% Yes
    Default Tax 0.00% No
    NOTAXAPPLIED 0.00% No

    4 votes

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  8. We have tens of thousands of items in our inventory and it's tax free wknd. Some items don't apply for tax free so we need the capability to take taxes off of individual items so we don't have to do multiple transactions at the register. Need capability to take it off at the time of the sale. thank you.

    4 votes

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    1 comment  ·  Taxes  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Customize Sales Tax
    The store should be able to set the luxury tax for some products.
    For some products, the sales tax only comes from which is above a certain price.
    Or the system should have automated tax rate based on locations.

    4 votes

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    1 comment  ·  Taxes  ·  Flag idea as inappropriate…  ·  Admin →

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  10. . For several of our bar items, we target a price including tax. For example, a can of beer is $3 including sales tax. This makes change-making easier.

    Clover allows only 2 decimal places in the product price field. The sales tax rate field offers 7 decimal places. So to make my pricing work at quantities up to 100, I had to enter several different sales tax rates, to accommodate rounding at different target prices. While this solves my price problem, it creates a sales tax problem, as now my tax rate of collected sales tax will not equal the…

    3 votes

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  11. Allow taxes to be shown with their respective names because in PR is mandatory to state what taxes were applied

    3 votes

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  12. Allow merchant to create a price for an item that adjust cost + tax for a certain charge amount

    3 votes

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  13. Merchant would like the ability to have or setup tax rates to order amounts. New tax requires have orders over 5000.00 be taxed at 6% and orders under 5000.00 be taxed at 7%

    3 votes

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  14. Merchant has several flex devices and they are used in different tax zones, so the merchant would like to have the ability to set different tax rates for each individual Flex device

    3 votes

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  15. need to have option to have tax included. this is important for bars! even after doing the correct calculations to have for instance a beer come out to be $4 flat the system automatically rounds up sometimes to the penny this is very annoying to the employees and customers.

    2 votes

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  16. Clover currently always fractions of cents ending in .5 up. A common, and more accurate, method of rounding called Bankers Rounding will round .5 up for odd numbers, and down for even numbers. So 1.5 cents rounds to 2 cents, and 2.5 cents also rounds to 2 cents.

    Please allow the tax computation method to be changed to Bankers Rounding. This can be done per account, going forward, and should not affect historical calculations since it's only used to calculate the amount of tax to be paid at the time of sale.

    Here is a website explaining how this works: …

    2 votes

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  17. I own a coffee shop in Ontario and am currently trying to use the Clover Station Duo. In Ontario our tax system is set that if a transaction is under $4 we are only to charge 5% on that purchase. As soon as an order transaction reaches $4.01 (so any purchase over $4.00) the system needs to automatically switch to a 13% tax. Currently you have it set up that individual items have a tax assigned to them. This does not work at food retailers in Ontario that sell items under $4.

    Example:

    You come in and purchase a $1.43…

    2 votes

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  18. We often need to remove taxes but I want a verification pop up. This will make sure we are only removing taxes on orders that pertain and not accidentally removing them on an order that does not apply.

    2 votes

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  19. In Texas, there is a tax free weekend before school for certain items. We need to ability to remove taxes per item.

    1 vote

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  20. An Item is taxed when a modifier is selected for an item. In California a sandwich or salad that has hot meat like chicken or bread is toasted is required the whole item to fully be taxed.

    For example, when I add modifier Toasted, Clover needs tax the item.

    1 vote

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