18 results found
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Lottery
As a convenience store owner, the most essential thing is lottery sales. While it's easy to record lottery sales on the register, the lack of a payout function for winning lottery tickets is a significant drawback. Given that lottery sales account for a substantial portion of convenience store revenue, the absence of this feature is difficult to accept. Since it's a simple function involving basic addition and subtraction, I hope that Clover can include this feature.
1 vote -
Network Queue Issues
Periodically, our merchants face service disruptions caused by network queue data buildup. It would be beneficial for ISOs and Sales Agents like us to receive updates on the status of these issues in real-time, rather than relying on calls to Clover Level II support. Utilizing (https://status.clover.com/) for live updates would streamline communication, reduce incoming calls, and keep us informed when disruptions occur and when they're resolved.
1 vote -
Can you make the phone number as mandatory on the clover kiosk?
Can you make the phone number as mandatory on the clover kiosk?
instead of showing it as optional. make it required!
then you can use the kds to message customers when orders are ready!1 voteLegally businesses cannot require a consumer to give them a phone number and that is why we are unable to require it. The statues vary by state, but this is the reason it is an optional field.
Thank you for your feedback
Clover Communications
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ADDING THE CATEGORIES SALES FOR THE DAY IN THE SALES OVERVIEW
It would be great if you add the categories sales for the day in the sales overview for the reporting app . so that we can know the sales for the day of each category
1 vote -
Wix Ecomm integrated with Clover Payments
Wix Ecomm integrated with Clover Payments
We have completed the coding for this integration and it is all set up and has be tested by Wix, all we need is a callback URL from Clover.com to be able to complete the transactions.1 vote -
every online platform have different pricing . I need opton for that not one pricing please
Every online platform have different pricing . I need option for that not one pricing please, previous software has that option multi pricing option need to add asap.
Thanks.
2 votes -
Donation screen feature similar to a tipping screen for non-profits. We are a non profit and would like to have a prompt for donations.
Donation screen feature similar to a tipping screen for non-profits. We are a non profit and would like to have a prompt for donations when completing transactions with patrons. This could be added simply by allowing us to change the Tipping verbiage on the tipping screen to donations.
1 vote -
Please do clover updates on a Tuesday or Wednesday
Can you please stop pushing clover updates on Fridays or Saturdays. There is always an issue and the weekends are peak days for clients
1 voteHi JJ
Clover does not push any non-critical updates on Friday and Saturday. All updates require senior leadership review and approval before being published. Thank you for your feedback.
Clover Communications
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please add a way for audible chimes from kds
bluetooth or usb powered speaker ability for a notification from the kds would help
1 voteThe KDS audio notifications can be increased.
To do this:
- Quit the KDS app
- Navigate to Settings / Sound
- Increase the volume slider for Media volume
There are no current plans to add support for a bluetooth or usb powered speaker.
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TAP TO PAY IPHONE - EMPLOYEE ACCESS NEEDED
Currently tap to pay iphone only works on the owners account, does not work with employee, manager. Needed feature for all employees to be allowed to charge tap to pay iphone.
1 vote -
recurring
When creating a recurring payment plan, the "default subtotal" is not clear if it's the total purchase price, or the total the client will pay per month/week/etc. until the total purchase price is paid. Maybe adding "default subtotal per frequency" or "default subtotal for purchase" would help us understand if It's either or.
Also, after having created a plan, using the example above as a monthly subtotal, after adding the client and payment method, instead of selecting a date range, we could have a dropdown box to choose how many payments the client will make per frequency. So if I…
1 voteWe will need to mark this complete as we are unable to disposition multiple requests in one post.
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Detailed Cash Reporting
Over the years, several merchants have brought up the fact that their former point-of-sale (POS) system included a cash drawer functionality. This feature allowed them to start their day by recording the initial cash drawer total. Similarly, at the close of the day, they would record the final cash drawer total. The POS system would then provide feedback, indicating whether their recorded total matched accurately, or if there was an overage or shortage in their cash totals.
1 vote -
add table number on creating order
We have iPad/Tablet ordering app that allows customer to
order from each table, we need API-level support that would enable us to generate a Clover order with a specific table number.We firmly believe that providing this capability would significantly increase the attractiveness of Clover TSR service to a broader range of potential clients, and we are enthusiastic about exploring this opportunity.
1 vote -
Receipts Options should include Print
Some people still want their receipts printed.
1. Do away with the image and the fluff on the printed receipts. We want a receipt, and not a Clover advertisement. If you're going to allow us to add our own logo, that would be fine, but please don't bulk up printed receipts up with your bologna! It takes up a full page.
2. We really DO need to include the customer name on receipts. If it's a security issue, why do other merchant services companies allow it?
3. PRINT needs to be one of the options to deliver the receipt. Customers…1 vote -
BUG: Accounting Sync - Possible typo in get request URL to codat.io
This call gets 404 response:
It's possible that the issue is the two forward slashes "//" before "clients" in the URL, but more likely this call should not be made if there are no sync to begin with.
Response:
{
"statusCode": 404,
"service": "SyncApi",
"error": "No successful sync was found for company 950f526a-99cc-44a4-ba7c-d73c24d93358.",
"correlationId": "a21e636ff3581f8979ed6ef99ef0fb0b",
"canBeRetried": "Unknown",
"detailedErrorCode": 0
}The "Sync schedule" tab is currently bugged and only shows the "Time zone" config item. This might be the reason.
1 vote -
1 vote
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. Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is ther
. Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is there any other option available?
- The only work around would be adding the Customer name within the note field.10 votesHello - thanks for reaching out. This information is available under Account & Set up --> Payment Receipts --> Additional Display preferences --> Customer Information.
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create a specific value button to use for coupons like groupon for example a $25 button that works like the cash tender
Create a specific value button to use for coupons like groupon. For example a $25 button that works like the cash tender.
1 vote
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