9 results found
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Clover Dining: Merging Tables - Combining Tables for Large Groups
FSR clients need the ability to combine or merge two tables together to accommodate large groups. They need to be able to combine to tables from their dining room layout to make one new table, rending the other unavailable. Example: merge two tables together and auto generate a table # combining the two (A1 + A2 = A1A2). This and the ability to remain in table once firing are required for FSR.
55 votes -
Print Status on Clover Dining Table Map
Add a print status icon to the Clover Dining "tables" and "bar and more" items showing the print status of the table/order. Perhaps a printer logo colored red when nothing has printed, yellow when some item have printed and green when all items on a ticket have printed.
Similarly add a kds icon perhaps displaying white for no activity, yellow for active orders, red for orders past the bump threshold and green when all items have been bumped.
These enhancements would allow managers to quickly identify what tables/orders have fired to the kitchen and there completion progress. Takes too much…
14 votes -
Different Service Charge Auto Gratuity per Section in Clover Dining
Ability to add different service charge percentage or fixed fee for different sections of clover dining table mapping. Example Dine-In section 15% to go order 5% banquet hall section 10% but all sections are working tables that are simultaneously be used live in a site.
11 votes -
Make an item to go at a sit down table
All too often servers who are waiting on a table are asked to put an order in to go for them to take with them. There needs to be a way to make an item TO GO on a table order.
10 votes -
Transfer Server on Closed Order
We really need a way to be able to transfer/change the server name on closed orders. This way if a mistake is made and the order is transferred to a manager's name or someone who just helps close out the tab, the business can adjust this when they notice the error and transfer it back to the correct server and have all tip reports adjusted so that this displays correctly.
6 votes -
Daypart Time Ranges for Each Day
It would be extremely helpful if we could define a Start & Stop time for each Day selected when configuring a Daypart.
If a business is open until 2AM on a Monday, for example, it would be nice to be able to configure a Daypart that extends from 10pm on Monday until 2AM on Tuesday.
Example 1:
My Bar charges $0.25 cents more for drinks Friday from 7pm - 2am & Saturday 2pm - 2am
We would like to configure a single Weekend/Live Music menu with the flexibility to define different hours of availability throughout the week. This way we…4 votes -
Prevent Navigating Away from an Order without Selecting "Fire All"
We support a very busy bar that is concerned with preventing theft. They do over 2 million in sales a year, so preventing Bartenders & Servers from deleting an item from an order all together was considered too restrictive. Turning that option on had them ready to take Clover out the next day.
We currently have "Edit printed items without override" turned off for Servers & Bartenders in an attempt to limit theft. Unfortunately, this prevents the Bartenders from being able to select the + on a previously ordered item when a customer orders a 2nd or 3rd round of…
4 votes -
Using Customer name instead of ticket numbers
We would like to be able to ask the customer for a name and use that as the ticket number. Instead of just calling out numbers when orders are ready, we would like to call out their name.
The feature to add their name to the ticket currently just auto adds the name on the credit card and it's a little weird. Also we're not trying to take down all their information and add them to the system. We would just like a simple name on each order. Please and Thank you!
2 votes -
Firing Order Logs Server Out
When a server fires their order, rather than the computer closing the table out, but leaving the server logged in and on the dining room floor plan screen, we should be able to turn on a function that logs the server out entirely. When you have 8-10 servers running around and someone forgets to log out, it's easy for someone else to start ringing their order under another person's name. Servers often forget to lock the computer when they're done, so this issue is fairly common.
2 votes
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