10 results found
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Please add the Order-Ready text
My restaurant is very small with limited space, there is no space for the customer to wait inside if the restaurant is full housed. If an order is ready and got checked by Main Expo KDS, it will send a text message to inform customer to come in and pick up. I'm not sure if it let 1 KDS to finish all other KDS's meal when it press, if it does then good.
4 votesThank you for submitting your Idea to UserVoice.
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Remember customer's email address
After the customer types in their email address, remember their email address so they don't have to type it in EVERY SINGLE TIME THEY VISIT. Every time I go to the same restaurant and use my exact same credit card I have to type in my email address.
3 votesThank you for submitting your Idea to UserVoice.
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AI phone orders
an AI solution to capture phone orders in restaurants and send it to the POS and print the order in the kitchen
2 votesThank you for submitting your Idea to UserVoice.
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Add Clover Rewards “Get Points” / enrollment prompt for Station Solo and open/held orders (especially Drive Thru + Flex)
Description:
On the Clover Station Duo, the Customer Facing Module has a helpful “Get Points” prompt that encourages customers to sign up for Rewards. However, the Station Solo has no equivalent option. This creates a major gap when orders are left open and paid later.Specific pain point (Drive Thru example):
In a Drive Thru setup we use a Station Solo to take orders. Orders remain open because new orders keep coming in. Payment is then taken at the window on a Clover Flex. If the customer is not enrolled in Rewards when the order is first opened on the…1 voteThank you for submitting your Idea to UserVoice.
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Prompt for Clover Rewards enrollment when paying a previously opened/held order
Description:
Currently, the main opportunity to enroll a new customer in Clover Rewards on the Register happens when initiating a new transaction or at the Pay / Post-pay screen on a fresh order. However, when an order is started and then left open (held, saved, or suspended) so the customer can return later for payment, there is no reliable prompt to sign the customer up for Rewards when the order is reopened and paid. This creates friction and causes many enrollment opportunities to be missed—especially in restaurants, service businesses, or any environment where orders are commonly held open.
Requested improvement:…1 voteThank you for submitting your Idea to UserVoice.
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clover rewards
The user experience for the customer and the merchant needs to be better for clover reward. If customer enter their phone number on mini device, clover should automatically pop a message on merchant side, asking to apply reward to order. Right now, most merchant are not using clover reward or using another 3rd party app, because to many steps to redeem points.
1 voteThank you for submitting your Idea to UserVoice.
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Screensaver on devices with business logo
This was a favorite feature among merchants who previously used other systems
1 vote -
Simplify Customers app
When searching for a customer by phone number and they are not found in the system, Clover should automatically carry that phone number
over to the Add Customer screen. This would eliminate the need for the merchant to manually re enter or copy and paste the number1 vote -
reorder on customer app
Reorder Recommendation for POS Customer App
To enable fast and convenient reordering in the customer app, the POS should support Reorder Last Order, Order History with Edit, and Saved Orders. Customers can quickly repeat a previous order with one tap, make necessary edits such as quantity or item changes, and place the order without starting from scratch. New orders can be saved as favorites for future quick ordering.
1 voteThank you for submitting your Idea to UserVoice.
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Automated Customer Referral Reward Program
Objective:
Increase customer engagement and new customer acquisition by incentivizing referrals with discounts.How it works:
Referral Code Generation:
Each customer receives a unique referral code printed on their bill after dining.
Sharing & Rewards:
The customer shares the code with a friend.
When the friend uses the code:
Both the referrer and friend get a 10% discount.
The friend receives a new unique code to share further.
Automation & Tracking:
Codes are unique and single-use.
Self-use is prevented.
System automatically tracks code usage and applies discounts.
Integration:
Leverages Clover POS capabilities and/or third-party referral/loyalty apps.
Ensures seamless automation without…
1 voteThank you for submitting your Idea to UserVoice.
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