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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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65 results found

  1. Team, The new dashboard version removed adding inventory with decimal places. I buy and sell an item that is by weight and not in exact whole numbers. Please allow adding and removing inventory with decimal places.

    5 votes

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  2. PLEASE ENABLE BULK EDITING FOR COST!!!
    DOING THIS ONE ITEM AT A TIME IS RIDICULOUSLY TIME CONSUMING!

    4 votes

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  3. The User Interface for the inventory app keeps getting worse and worse. New features are fine, in theory, but when they take preeminence over more useful data fields the process to add items becomes more and more difficult.
    Specifically, the newer data fields "Online Name" "Online Description" and "This is an age restricted item" have been place above the essential fields like stock, price, and cost. If they insist on adding more useless data fields to every item, at least they could add them at the bottom of the screen. Or, better yet, make those fields toggleable from the settings.…

    4 votes

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  4. Please enable the option to have Inventory data sync'd with Quickbooks as this is a need for Retail accounting.

    4 votes

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  5. The previous versions of viewing items on a mobile device made it easy to see stock quantities. You could also choose how many items per page 25-900. Now when viewing items on a mobile device you can only see 25 items per page and only a portion of the name of each item.
    Please change the view back so it is possible to see inventory quantities while scrolling through item names. The only way to see quantities is to select each item and scroll to the bottom. Its very difficult and time consuming to do an order. With over 1000…

    4 votes

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  6. You should include multiple ways to view your inventory, such as a bar graph so we can quickly see how much we have of each product.

    4 votes

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  7. Clover needs to have the ability to set up Inventory Price Scheduling.
    Many Hospitality/Retail locations will charge different item prices depending on time of day.

    Inventory should have a base Price and then Price level 1, level 2, level 3. etc.
    "Events" or Schedules can be set to use a specific Price level changing all item pricing to that level during that time period.

    Many merchants do not like having Happy Hour displayed as discounts as that adds to confusion on the ordering and customer receipt side, they want the item price changed for that event/time period only. Many Hospitality…

    4 votes

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  8. Please add the ability to associate a cost to a item modifier as that additional item has both a price and a cost from an accounting stand point. If I am adding an item (modifier) to the sale of an item, that cost needs to go up for things to be accurate and help track and improve margin numbers year to year.

    3 votes

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  9. We sell fuel by the gallon which is usually measured to the tenth of a gallon, IE 10.2 gallons. The Clover only allows us to pick a whole number which doesn't allow us to charge the customer the proper amount without doing a custom item for just the sale price. This doesn't allow the customer to see what fuel quantity they purchased on their receipt. This would also help companies that sell items by weight.

    3 votes

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  10. We need the following option in order to create an automatic discount on certain items bought together.
    1. The ability to bundle items together, to create a new item in the inventory. When this bundle item is bought, all items in the bundle are removed from inventory.

    Real life example: if you buy item A, it is $8. If you buy item B, it is $10. If you want to buy both together, it is $15. It is currently impossible to apply this bundle discount on the Online Menu ordering. Also, it can easily be forgotten by employees in shop,…

    3 votes

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  11. It is my understanding that you can only add a picture/icon to an item/listing if you are selling online. PLEASE add this feature if you only sell in person/brick&mortar. It helps our associates know which item to choose to process at checkout by combining a visual representation as well as a description. PLEASE PLEASE PLEASE ADD THIS!

    3 votes

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  12. Please add the ability to add expiration dates to iems.

    3 votes

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  13. I would like a way to price items including tax. My example is I charge $4.50 for an item "including tax". Our sales tax is 6%. If I set the price for 4.24 w/.25 tax, it comes to 4.49. If I set price for 4.25 w/.26, tax it comes to 4.51. Is there a way to do that or possibly in the future? Thanks!

    3 votes

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  14. I would to display the register items in order of most frequently sold items rather than alphebetically.

    3 votes

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  15. The Clover does not allow for more advanced searching capabilities such as plu for grocery stores which is crucial for business with large inventory and bulk inventory. When My merchant searches let's say 222 it comes up with all items that have 222 in them and the grocery store assistant has to scroll down forty plus options to get to the item. My merchant told me a 20 year old dos pos can do it so a 20th century pos should be able to do it at bare minimum. This is going to lose you business and needs to be…

    3 votes

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  16. Modifiers pricing should have the options to be fixed or variable by percentage. All our catalog is customizable and the prices must vary depending on the quantity and the price of each variable. If a customer orders more (eg. business cards) the modifiers should increase the value by a percentage. Modifiers been fixed, at certain quantity break, make the cost of the items very low or very high. Creating a the same fixed modifier for every quantity would be a gigantic task.

    2 votes

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  17. When selecting a Revenue Class while creating or editing an item in Inventory, the dropdown list displays Revenue Classes in the order they were created, rather than alphabetically. This becomes cumbersome for merchants with a large number of Revenue Classes, requiring excessive scrolling to locate the correct one.

    Please consider adding:

    • The ability to sort Revenue Classes alphabetically in the dropdown or
    • A search bar within the dropdown to quickly locate the desired Revenue Class

    This small change would significantly improve efficiency when managing inventory.

    2 votes

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  18. Please add item pricing type "Per unit" to the new Essentials plan. So it would be "Fixed" "Variable" and "Per Unit" Thank you. Merchants do not want to pay 89.95 a month just to sell per unit

    2 votes

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  19. Please add item pricing type "Per unit" to the new Essentials plan. So it would be "Fixed" "Variable" and "Per Unit" Thank you,

    2 votes

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  20. How about adding a negative variable for certain items. Such as Lotto Winners and Scratcher Winners. We don't want to have to use a Pay Out app when someone brings in a winner. It would need to be a non-revenue item. Most people play again, so why so many steps? I want to be able to hit Lotto Winner as a negative, then a Lotto (same with scratchers) and be done with it. Some have change coming back or some pay more.

    2 votes

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