12 results found
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Disable 2-Factor Authentication
Fix your 2-Factor Authentication, I do not want it turned on and I will turn it off and as soon as I turn it off and logoff, when I login again, it is back on again, turning itself back on again, then I have to wait for the code to come up to type it and it doesn't pop up right away. If I wanted it on, I would turn it on. I DO NOT WANT IT ON. I WANT IT "OFF"!!! IT WASTES MY TIME. FIX IT PLEASE!!!!
10 votes -
Option to Turn ON/OFF Two-factor authentication. Now it's required all the time
It used to be where I could turn OFF this setting and then it would be turned back on after a period of time. Now, the setting is always required to be ON. If this is the case, then don't have the setting to turn it OFF or ON because it would not be necessary.
6 votes -
remember this browser
For the love of dear baby Jesus, would you please let the web UI remember more than one device? I log in from a few different devices (home PC, work PC, tablet, phone), and constantly have to go to my phone to get the 2FA code because it only remembers the last one, not this one. So it defeats the purpose entirely to remember a device.
6 votes -
dashboard timeout is too short
Clover is logging me out after 15 minutes on the desktop. I am repeatedly logging back in throughout the day. Can you please give us a setting that allows us to stay logged in for an hour like it was previously? I'm in the back office trying to work. I don't have a security issue with being logged in.
3 votes -
Middle of the Road Service Plan.
Can you bring back the old service plan that cost $50 and give back some features that are important for most businesses? This $30 plan is junk. But I also do not need the $85 plan as I don't sell online. I just want back seeing my costs so I can know my profits and cost for inventory at the end of the year, being able to combine Open orders, being able to Exchange items on a Paid order and being able to sell something by the pound. I can't be the only one who would happily pay what I…
3 votes -
Bring Back Register SaaS Plan Option
I've discussed the new Retail Growth plan with some merchants on the Payments plan today. Feedback suggests some merchants do NOT want a web site or to sell via e-commerce. Specifically, some retailers are contractually forbidden from selling certain products/lines online so there is no value in them having a website. Therefore, the Growth plan would result in their paying for something they can't use.
3 votes -
Links to developer area
Why is there no direct link to the developer page within the main dashboard of your account. It makes absolutely no sense to have to make yet another login to get into the developers area. This way anything you develop is linked back to your account.
3 votes -
Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
2 votes -
Update 2 Step Authentication
2-Factor Authentication
Businesses need the option to bypass 2-factor authentication. We do NOT want our Clover accounts tied to any one individual at the business, as employment is bound to change somewhat over the years. We are already using shared, business email account for this service. But having one individual's cell phone number hold the keys to authentication is ineffective at best, and opens the door for financial issues in the worst-case scenario. Clover should create an option for 2-factor authentication through email, or business phone call.
1 vote -
Nonprofit SaaS Plan
We would love to see a SaaS plan for nonprofits in the future. I am at a CFI Agent Bank, and we have several nonprofits that would greatly benefit.
Some ideas to include in the bundle are built in "Pay my processing fees" option, year-end donor records, and ability to send donation notices for special events.
1 vote -
Give the option to ask for location's passcode when switching locations in Clover Go app
Merchant would like to have the option to prompt the employee for their passcode at a specific location when switching businesses on the clover go app. Currently, the location can be switched without a passcode entered but merchant wants this option to be able to be toggled so the location switching process is more secure.
1 vote -
authorization
the authorization on the mobile ap being the same phone number as the computer/desktop platform is not acceptable because the computer that will be at the store will not be with the phone (with the card reader) that will be at a fair. and the fair will WAY too loud to hear a phone ring to be tending to the needs of the store. not to mention leaving customers to take a phone call is rude. so either the store will not be able to use the computer platform or the fair will not be able to take payments. we…
1 vote
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