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157 votes
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Keith Law
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91 votes
Hello,
This will be available in a future release.
Thanks,
Clover Product
Keith Law
supported this idea
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Clover needs to stop releasing half-baked feature sets to the market. As an ISO reseller, I meet with merchants every day who are hesitant to use Clover because of issues they’ve experienced with the platform. One glaring example is the inability to process partial refunds, a standard function in business, which was unavailable for years despite Clover’s widespread use.
A more recent issue is the invoicing feature within the Clover website dashboard, which doesn’t pull from the inventory items set up in Clover. This feature feels like little more than a Word document with a payment link—it’s a missed opportunity to deliver real value. What’s the point of an invoicing tool that doesn’t integrate with inventory like other platforms, such as QuickBooks or Square?
We’re alienating Clover merchants, leading them to abandon the system altogether. When selling Clover, we naturally expect the invoicing feature to be fully functional, including the ability to pull from inventory—just like any standard invoicing tool. These underdeveloped features leave us feeling like we’re misrepresenting the product to clients.
I’ve heard that Clover is working on the ability to create multiple menus, which is a great feature. However, it shouldn’t take precedence over essential functions like pulling inventory onto invoices. Please, stop releasing incomplete features and focus on perfecting the existing ones before rolling out new developments. This approach is making the sales team look like incompetent liars, and it’s frustrating for everyone involved.