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4 votes
David Jackson
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2 votesDavid Jackson
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7 votesDavid Jackson
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2 votesDavid Jackson
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5 votesBeta testing · 1 comment · Management Functions » E-Commerce Management/Clover Online Ordering · Admin →David Jackson
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2 votesDavid Jackson
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3 votesDavid Jackson
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83 votes
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1 voteDavid Jackson
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62 votesDavid Jackson
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10 votesDavid Jackson
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28 votesDavid Jackson
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52 votes
Planned for 2H of 2023
David Jackson
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9 votesDavid Jackson
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181 votes
An error occurred while saving the comment David Jackson
commented
I've had this feature requested by dozens of restaurants implementing the Clover system. Many competing POS systems offer the ability to refund/re-open a ticket to where an employee can then add or remove items... as in the case where an employee accidentally closes the wrong table. I didn't realize it... but apparently this is a very common occurrence.
An error occurred while saving the comment David Jackson
commented
In restaurants and bars there is a need to add items to an order after it has been refunded or partially paid. Imagine a server accidentally marks the wrong order as paid by cash. It would be great to refund that payment so that table can continue ordering and then apply the payment to the right table (instead of rekeying the whole order). Its understandable to dissallow addition of items to a paid order, but it seems like a good idea to explore the possibility of adding items to refunded or partially paid orders.
David Jackson
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53 votes
An error occurred while saving the comment David Jackson
commented
With Clover Station Duos and Solos, it appear that there is no option currently where a merchant can run bar tab pre-authorizations and also be able to do ApplePay. The Solo cannot do Applepay and the Duo cannot do pre-authorizations. It would be great to build pre-authorizations into the Duo.
David Jackson
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19 votes
An error occurred while saving the comment David Jackson
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Currently the Roll Over # setting controls all clover devices on an account... yet the order number sequence operates independently on each device. Unfortunately Counter Pay restaurants with multiple Clover Stations are not able to make use of auto order numbers the way the system is currently set. It would be great to have an account level order # sequence like it used to be or for the user to have the ability to pick a starting # and rollover number separately for each clover device on an account.
David Jackson
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2 votesDavid Jackson
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2 votesDavid Jackson
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10 votesDavid Jackson
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I've had numerous bar merchants request 2 cash drawers on a single Clover Station. And many of our POS competitors do offer this.