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← Clover UserVoice

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3 results found

  1. Ability to edit Paid Orders

    215 votes

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    54 comments  ·  Management Functions » Inventory/Order Management  ·  Admin →
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    Started  ·  AdminAnonymous (Admin, Clover) responded

    Hello,


    We have started the work to enable an "ability to edit paid orders".


    Thank you so much for your feedback,


    Clover Product team

    Mark E Labriola supported this idea  · 

  2. Sub Modifiers

    351 votes

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    83 comments  ·  Management Functions » Restaurant Menus and Clover Dining  ·  Admin →
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    Mark E Labriola supported this idea  · 

  3. Supporting Discounts in Clover Dining

    27 votes

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    Started  ·  5 comments  ·  Taking Payments » Discounts  ·  Admin →
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    Mark E Labriola supported this idea  · 
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    Mark E Labriola commented  · 

    At this time we have lost $300 because we had to refund the checks for 9 customers. The bill reflected the 20% discount but the final credit card slip did not. We did not want to be accused of baiting and switching so we refunded the whole meal. My servers are very frustrated and I'm considering switching to another system if we can't get this fixed. After working with Tech support it seems to discount a guest each purchased item has to have the discount applied and not just the guest. Or the whole table but each guest does not get the discount. The previous tables app did not have this problem.