Supporting Discounts in Clover Dining
Add discounts to a guest's order on the Dining app.
The merchant would like to have the Discounts in the Dining be split evenly per guest and not each guest getting the order discount
Mobile Support (Crimson) commented
would like to apply discounts to individual guests in dining
Mark Vestal commented
I agree no way to discount the total of one guest. When you press the 3 dots to the right of each guest there should be an option to discount the total of that guest right now there is only print Bill, pay and move items. ADD another button and make it discounts with all the discounts options.
Mark E Labriola commented
At this time we have lost $300 because we had to refund the checks for 9 customers. The bill reflected the 20% discount but the final credit card slip did not. We did not want to be accused of baiting and switching so we refunded the whole meal. My servers are very frustrated and I'm considering switching to another system if we can't get this fixed. After working with Tech support it seems to discount a guest each purchased item has to have the discount applied and not just the guest. Or the whole table but each guest does not get the discount. The previous tables app did not have this problem.