13 results found
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Void Reason
Would like to have an option to put reason for void when voiding transactions.
86 votes -
Virtual Terminal Partial Refund
Have the ability to do partial and manual refunds through Virtual Terminal.
50 votes -
Itemized invoice in clover dashboard/virtual terminal
Many of them need itemized invoice feature in clover dashboard / Virtual terminal
34 votes -
Tip Suggestions in Whole Amounts
As a Clover merchant with an average order size of $5 or less I need the ability to set tip suggestions using whole dollar amounts instead of amounts based on percentage of the order so that I can encourage my customers to leave a slightly higher tip.
34 votesThis feature is under development, with a planned release in Q1 2022.
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Multiple Tax Rates on Customer Receipt
Allow customer receipts to print and display multiple tax rates (i.e. State Tax & Municipal Tax) to meet requirements that are mandated in certain states/territories.
33 votes -
Multiple service charges
Merchant would like the ability to add multiple service charges to an order.
30 votes -
Supporting Discounts in Clover Dining
Add discounts to a guest's order on the Dining app.
26 votes -
15 votes
We will soon be launching the ability to present dollar amount or percentage based tips. Cardholders may already enter a custom tip.
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Pay Now Button
Many gateways have ability to create a button or link to a payment page for customers. This is common with doctors offices and a bunch of other service providers. You click the button, and then redirect to a secure Clover hosted page that gives them the ability to pay an invoice.
11 votesWe agree that this is a common and useful gateway feature. We’ve started implementing this capability and look forward to rolling it out in 2022.
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Reason for refunds
Merchant would like clover to have a reason code for refunds.
11 votes -
Allow customers to use gift cards online
Customers who regularly order online but have gift cards are not able to order online using the gift cards. This needs to be changed because it's no different than them using them in store. Our loyal customers want this!
4 votes -
Clover Go Partial Refund
Client would like the option to process partial refunds
4 votesWe anticipate this to release before the end of the year
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Virtual Terminal does not track the employee name that does the transaction if they use a card on file Customer
When an employee logs into the dashboard and then runs a transaction on the Virtual Terminal using a stored card the transaction gets marked as a generic employee tag instead of the name they are logged in as. This makes tracking the transactions impossible and what is the point of having credentials for employee's if they can use Virtual Terminal without tracking...This is called an enhanced feature but I think it is a glitch that should be fixed...
3 votes
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