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Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

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12 results found

  1. Would like to have an option to put reason for void when voiding transactions.

    95 votes

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    Started  ·  8 comments  ·  Voids  ·  Admin →
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  2. Many of them need itemized invoice feature in clover dashboard / Virtual terminal

    47 votes

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  3. Allow customer receipts to print and display multiple tax rates (i.e. State Tax & Municipal Tax) to meet requirements that are mandated in certain states/territories.

    34 votes

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  4. As a Clover merchant with an average order size of $5 or less I need the ability to set tip suggestions using whole dollar amounts instead of amounts based on percentage of the order so that I can encourage my customers to leave a slightly higher tip.

    34 votes

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    9 comments  ·  Tipping  ·  Admin →
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  5. Merchant would like the ability to add multiple service charges to an order.

    33 votes

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  6. Add discounts to a guest's order on the Dining app.

    27 votes

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    Started  ·  5 comments  ·  Discounts  ·  Admin →
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  7. 16 votes

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    5 comments  ·  Tipping  ·  Admin →
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  8. Many gateways have ability to create a button or link to a payment page for customers. This is common with doctors offices and a bunch of other service providers. You click the button, and then redirect to a secure Clover hosted page that gives them the ability to pay an invoice.

    11 votes

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  9. Merchant would like clover to have a reason code for refunds.

    11 votes

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  10. Customers who regularly order online but have gift cards are not able to order online using the gift cards. This needs to be changed because it's no different than them using them in store. Our loyal customers want this!

    4 votes

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  11. Batch Detail Report. In the Deposit report, allow merchant to click the amount submitted to the bank and view/save/print a batch detail report that lists every transaction and the transaction details for every transaction.

    3 votes

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  12. In our mail-order/retail business, we use pre-authorized to completion transactions 99% of the time. Sometimes a customer's order is only partially completed/shipped due to inventory availability. Later on, once we receive the backordered items, the balance of the customer's order is shipped. We need to be able to do completions for the second part of the order using the balance of the pre-authorized amount which was not completed upon billing of the first shipment.

    For example, an online order (using Payeezy/Clover API) is submitted for 30 books totaling $300. We have 20 of them in stock. We ship the 20…

    2 votes

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