10 results found
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Void Reason
Would like to have an option to put reason for void when voiding transactions.
95 votes -
Multiple Tax Rates on Customer Receipt
Allow customer receipts to print and display multiple tax rates (i.e. State Tax & Municipal Tax) to meet requirements that are mandated in certain states/territories.
36 votes -
Tip Suggestions in Whole Amounts
As a Clover merchant with an average order size of $5 or less I need the ability to set tip suggestions using whole dollar amounts instead of amounts based on percentage of the order so that I can encourage my customers to leave a slightly higher tip.
34 votesThis feature is under development, with a planned release in Q1 2022.
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Supporting Discounts in Clover Dining
Add discounts to a guest's order on the Dining app.
27 votes -
17 votes
We will soon be launching the ability to present dollar amount or percentage based tips. Cardholders may already enter a custom tip.
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Pay Now Button
Many gateways have ability to create a button or link to a payment page for customers. This is common with doctors offices and a bunch of other service providers. You click the button, and then redirect to a secure Clover hosted page that gives them the ability to pay an invoice.
11 votesWe agree that this is a common and useful gateway feature. We’ve started implementing this capability and look forward to rolling it out in 2022.
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Allow customers to use gift cards online
Customers who regularly order online but have gift cards are not able to order online using the gift cards. This needs to be changed because it's no different than them using them in store. Our loyal customers want this!
4 votes -
Payment Options on Clover Kiosk
Merchant would like to be able for customers to add discounts to their orders or promos from the Clover Kiosk Device. The merchant wanted to run discount for their soft open of new business and provide 20% discount to customer orders he can do it from the pos device but there's no option from the kiosk nor can they add promos.
3 votesHi, we are working on supporting discounts on the Kiosk through the happy hour app, which would unlock this use case. Thank you for your feedback!
Product at Clover
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Allow multiple partial completions of pre-authorized transactions for partially-completed orders instead of entering a new transaction
In our mail-order/retail business, we use pre-authorized to completion transactions 99% of the time. Sometimes a customer's order is only partially completed/shipped due to inventory availability. Later on, once we receive the backordered items, the balance of the customer's order is shipped. We need to be able to do completions for the second part of the order using the balance of the pre-authorized amount which was not completed upon billing of the first shipment.
For example, an online order (using Payeezy/Clover API) is submitted for 30 books totaling $300. We have 20 of them in stock. We ship the 20…
3 votesWe are finalizing development on this an will launch shortly.
Thank you so much for your feedback.
Clover Communications
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Payment tender type for Kiosk
Some clover kiosk user would like to be able to skip the self payment, and instruct customer to to payment counter. It will also be helpful if clover kiosk allow multiple payment tender, like "Cash" or "Pay at Counter"
1 voteHi, we are working on supporting payment at the register for Kiosk orders, to support use cases like paying with cash.
Thank you for your feedback
Product at Clover
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