15 results found
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transaction report
Batch Detail Report. In the Deposit report, allow merchant to click the amount submitted to the bank and view/save/print a batch detail report that lists every transaction and the transaction details for every transaction.
2 votes -
Allow multiple partial completions of pre-authorized transactions for partially-completed orders instead of entering a new transaction
In our mail-order/retail business, we use pre-authorized to completion transactions 99% of the time. Sometimes a customer's order is only partially completed/shipped due to inventory availability. Later on, once we receive the backordered items, the balance of the customer's order is shipped. We need to be able to do completions for the second part of the order using the balance of the pre-authorized amount which was not completed upon billing of the first shipment.
For example, an online order (using Payeezy/Clover API) is submitted for 30 books totaling $300. We have 20 of them in stock. We ship the 20…
1 voteWe are finalizing development on this an will launch shortly.
Thank you so much for your feedback.
Clover Communications
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Allow customers to use gift cards online
Customers who regularly order online but have gift cards are not able to order online using the gift cards. This needs to be changed because it's no different than them using them in store. Our loyal customers want this!
4 votes -
Itemized invoice in clover dashboard/virtual terminal
Many of them need itemized invoice feature in clover dashboard / Virtual terminal
37 votes -
Clover Go Partial Refund
Client would like the option to process partial refunds
4 votesWe anticipate this to release before the end of the year
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Pay Now Button
Many gateways have ability to create a button or link to a payment page for customers. This is common with doctors offices and a bunch of other service providers. You click the button, and then redirect to a secure Clover hosted page that gives them the ability to pay an invoice.
11 votesWe agree that this is a common and useful gateway feature. We’ve started implementing this capability and look forward to rolling it out in 2022.
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Void Reason
Would like to have an option to put reason for void when voiding transactions.
89 votes -
Detail Batch Report Needed listing all transactions at closeout
When batching out, Clover should have an option to be able to print all transactions out that are included in that batch.
This is something that First Data terminals can do like the FD130 or the Verifone VX520. A merchant presses batch out or closeout and the batch report prints and lists every single transaction by amount and last 4 digits of cc.
I have lost sales of Clover devices just because this functionality is lacking. In one case, I was giving the merchant a free Flex, and he didn't want it after he found out he can't print a…
40 votesYou should see this feature very soon in the next release of deposit reports.
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Virtual Terminal does not track the employee name that does the transaction if they use a card on file Customer
When an employee logs into the dashboard and then runs a transaction on the Virtual Terminal using a stored card the transaction gets marked as a generic employee tag instead of the name they are logged in as. This makes tracking the transactions impossible and what is the point of having credentials for employee's if they can use Virtual Terminal without tracking...This is called an enhanced feature but I think it is a glitch that should be fixed...
3 votes -
Reason for refunds
Merchant would like clover to have a reason code for refunds.
11 votes -
16 votes
We will soon be launching the ability to present dollar amount or percentage based tips. Cardholders may already enter a custom tip.
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Supporting Discounts in Clover Dining
Add discounts to a guest's order on the Dining app.
26 votes -
Multiple service charges
Merchant would like the ability to add multiple service charges to an order.
30 votes -
Multiple Tax Rates on Customer Receipt
Allow customer receipts to print and display multiple tax rates (i.e. State Tax & Municipal Tax) to meet requirements that are mandated in certain states/territories.
33 votes -
Tip Suggestions in Whole Amounts
As a Clover merchant with an average order size of $5 or less I need the ability to set tip suggestions using whole dollar amounts instead of amounts based on percentage of the order so that I can encourage my customers to leave a slightly higher tip.
34 votesThis feature is under development, with a planned release in Q1 2022.
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