INVOICING IS LACKING and not professional for the customer. It’s absolutely not user friendly or fair to boutiques or retailers selling multiple items and charging shipping unless I am missing something. PLEASE look at PayPal’s invoicing for reference. My biggest questions are….Why does Clover only allow one total for invoicing? Why does Clover not have a SHIPPING option?⬇️

1. You can only put a total on the invoice. If I am selling multiple items to a customer. For instance, a shirt, jeans and a piece of jewelry. You need to have a option to add each individual item to the invoice and not just a total. The customer needs to know what they are paying for just like a receipt shows!? I guess I could add each individual item to the notes but how unprofessional and that takes too much time. Just allow Clover users to add each item versus just a total. Yours is actually the only one like this. All other platforms allow you to add each individual item to the invoice so the customer knows what they are paying for. Yours is set up for food maybe or would be ideal if the customer was only selling one item.

2. Your invoicing system was obviously created for restaurants. You only have a option for TIPS? I am a retail boutique and not food. Anything I send, I have to charge shipping. Tips and shipping are not taxed so I have to put the shipping in the TAX option and then explain to the customer it’s not a tip, it’s shipping. It looks extremely unprofessional. Why don’t you add a shipping tab for retailers just like a tip option or let the customer choose tip or shipping from a drop down? Or again, if you made where we could add each individual item as PayPal does, then I could add it there and just choose no tax on shipping.

Basically, your invoicing is super generic and very unprofessional for retailers that sell multiple items and have to charge shipping. If this was updated, everything else is super easy. Again, look at PayPal’s because their invoicing is amazing and very professional looking!

Please fix your invoicing system so boutiques and retailers can use it too.