9 results found
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Using the Medium Font for Order Receipts is unusable
On the SP700 printer, using the medium font setting for order receipts is unacceptable as it uses an excessive amount of paper.
The medium font will show a line of stars '*****' between each item (which no other font setting does) causing the margins between items to be excessively big which ultimately takes up more paper than even the large font.
Our restaurant ends up needing to use the largest font setting for visual clarity although the medium font size should be sufficient.
If spacing is fixed on the medium font, and items on an order receipt are aligned right…
4 votes -
Manually open cashdrawer
Give an option to open cash drawer manually without giving a reason
3 votes -
Orders only to be savable with pre authorized card on file.
I have many employees who save tabs without payment and this causes many issues. I would like there to be an option for us to only be able to save orders if there's a card on file for payment.
2 votes -
duplicate
Duplicate payment screen needs to be removed!!
We've had Clover machines for several years and during an update in the last couple of months, this DUPLICATE PAYMENT: AUTHENTIFICATION REQUIRED screen appeared. Customers and staff both get confused, it slows processing times and sometimes we lose money as someone hits the wrong part of the screen to wake up the terminal which hits the button to decline the transaction (hard to tell where it is when the screen is blank!) by which time, the customer is gone.
I called Clover to have this removed and they advised that it was not…
2 votes -
Ask for expiration date before CVV code when entering manually
Ask for expiration date before CVV code when entering manually. Avoid going back and forth with credit card. When you put in information manually, you normally have the card number and expiration date on the front side, once that is entered you turn the card and put in the CVV code. I very often take the info over the phone and the customer is frustrated because he gives the expiry date first but we ask for the CVV, then we ask him for the date which he already gave and must give again.
2 votes -
Reporting
Can you make a report that shows expecting deposit for each employee. I can see the tip amount and the cash sells if I click on details, but I would like it to show on the Employees Reporting page all the employees and what their expected deposit is for a given date range. This is available on the Report app on the device
2 votes -
Inventory Migration via Multi Dashboard
Would be good to have Inventory Migration via Multi Dashboard.
Sometimes exporting & importing the inventory file can take hours of work if there are duplicate items which cannot be imported. I have spend 10-15 hours on large inventory files exported from clover to try to get them to import into clover.
Seems like you should be able to migrate the inventory file if the 2 accounts are connected. Or have a tierII backend process for this.1 vote -
Import export product Images and Description as we have to open new location
Merchant setup Inventory with Pictures and Description and now Merchant open another location he want to move same inventory with product description and pictures to other open location but right we are Only able to export and import inventory category, and other details but not product pictures and Description .It is very time consuming to add pictures of product and description for another location very pain full clover need to fix this issue and allow merchant to import and export product pictures and Description .
1 vote -
Round Up Capability
With the coin shortage and the majority of people not wanting to carry change, I believe a round-up option should be a capability, and with the round-up, possibly integrate with a charity/relief fund. We have had a couple of merchant accounts ask about this kind of thing in the past, would love to see this added in the future!
1 vote
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