65 results found
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Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
1 vote -
Remove old profiles
When you log into the customer-facing Clover app, old merchant profiles still appear. This is bonkers. Why isn't there a toggle on or off for appearance on the app? Don't you want customers to have access to fresh and current profiles? Why would you keep the old ones active? In my five mile radius, 3 of the 10 profiles that appear are inactive profiles. Also, as a merchant, I should have the option of appearing or NOT appearing on the customer-facing app.
1 vote -
App Shortcuts
All apps need to be able to have a shortcut button on the lefthand side of the web dashboard. Currently some of the active apps populate a shortcut buttton under the MORE tab but others must be searched for in order to access, open, and review information. Example: SHIFTS app no longer populates on the lefthand side - in order to access time reports you need to select APP MARKET, search SHIFTS in search bar, select SHIFTS then OPEN. Only then can you pull time clock reports.
1 vote -
Additional Ways to Pay
Direct debits from DDAs does not work for everyone. We need additional ways to pay app market fees, credit card, check, or echeck would be great options. This is for App and SaaS Billing,
1 vote -
App Market Billing Descriptor Change
the app market descriptor on the bank statement needs to include the MID so that multiple locations can be easily reconciled.
1 vote -
1 vote
There are some third party options that will allow rewards in Canada
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need more info after payment
In regards to the register app. I have just upgraded to a new clover system and after payment I do not get the summary of payment anymore. We used this summary to manually print receipts with tips so I can pay out tips as per the employees present when tips are given. WE are now having to go into the orders to manually pull the receipts taking more time. Is there a way to go back to having the quick recap of the payment details after payment? I sure would appreciate it.
1 vote -
Anabella Quintero
I have an she says that when she is going to send the receipt by text on the mini there is a prefix on the space where she has to type the phone number +54 that she has to erase to then write the cardholder phone number, extra step of erasing the prefix +54 so it's clear to be able to write the phone number. needs to be fixed. tysm
1 vote -
Reviews
Recently, we downloaded an app. The functionality and support we received from the developer were horrid. As a result, we left a negative review. The review was up for 1-2 months and has since been removed. We contacted Clover to find out how and why this was done. We were told that developers have the discretion to remove reviews. So in a nut shell, there is no transparency. If a developer decides to remove bad removes, their 5-star rating is totally skewed. It's not accurate. How do you guys allow these developers to pick and choose what reviews they keep…
1 vote -
Option to consider gratuity in Homebase's "Server Banking" feature.
In Homebase, automatically calculating the amount the server owes the house should have the option to consider gratuities. This is a huge gap in the functionality of the system for majority of our full service restaurant installs.
The formula usually goes as follows: Cash Sales - Credit Card Tips - Service Charges = Money Owed to the House.
As I said, this should be an OPTION.
1 vote -
Downgrade request
We need to downgrade the device to previous versions, because the numbers of amount charged to customer shows on the screen are too small. (Used to be larger and customer doesn’t need a receipt to verify payment made. )And your customer service are not able to fix it.
1 vote -
Phone sale
Current “Phone Sale” application doesn’t have the ability to prompt a gratuity option. It would be great to see in order to prompt the employee to ask about gratuity as opposed to completing the transaction and no prompt is mentioned. Consequently, the employee cancels the transaction and restarts once a guest mentions gratuity. We currently say, “would you like to leave a tip for the team?”. Would love to see this prompt added to the phone sale application
1 vote -
Lighting apps & hardware that integrate with CLOVER for a one stop shop POS system+
ighting apps & hardware that integrate with CLOVER for a one stop shop POS system+
Ex. Nest, Simplisafe, Sonos, Pandora, etc1 vote -
tip view permission
take on consideration that at the moment of doing transactions the restrict the employees view of the amount of the tip (tablet entry). to have a permission for them to see it.
1 vote -
Orders App
Open Orders: Not allowing employee(s) to print any sort of Reporting, or to prevent them from clocking out, if there are any open tab/order under their name.
[If this is implemented, then I also suggest being able to transfer open orders from one employee to another; and then creating this feature under permissions in Employees App as well]1 vote -
In Custom Item on the register, allow "Apply default Taxes" to default to unchecked.
Allow "Apply default Taxes" to be defaulted as unchecked in Custom Item on the Register. PLEASE!!!
1 vote -
Log off
I just switched to the new mobile app. With the old mobile app after you finished the transaction you could log off. With the new one there is no log off function so it just stays active till it times out. Once it times out you have to go through the whole verification process again. Needless to say that's a real time consuming pain.
1 vote -
Gas sales per liter
Currently, there is no app for gas sales, reg. prem. diesel, price per liter, qty of liters. I can only enter a total, which does not work as a category, to track sales. There must be a way to do this. If anyone knows of a way, please share! Frustrating. Spent a lot of money on the Station and 2 Flex units last year, not knowing it will not fill our need. Do I need to get a new POS?
1 vote -
BOLD the authorization code on the APP
The newly updated Clover Go APP. PLEASE BOLD the authorization code on the receipt. The G1 Clove app had it bold. it was easier to see.
please also give back the ability to view user transacations they ran so they can go back and verify the receipt, re send the receipt, refund if needed....etc. right now they are flying blind. they dont' know if sale went through successfully or not and they can't grab the authorization code to write down on their ticket.
1 vote -
New Clover Go app took away the
The New Clover Go app we were forced to update to from the Clover G1 app we were on, is missing the ability for the user to see their transaction list for the day so they can write down the authorization code off the receipt. We don't want them to see the whole companies list of transactions that occured. Just the list they were use to on the G1 App where they could see their sales for the day.
1 vote
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