81 results found
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Enable Clover Web Browser Functionality for Manager & Employee Level Staff
We are a tourist destination and would like the Clover Web functionality to be extended to Manager and Employee level staff. Currently it is only available to Administrators, yet the icon is able to show up on Manager and Employee terminals. It just doesn't launch. We get questions all the time about directions, phone numbers, etc and I don't want them on their phones. It would be optimal if they could use the Clover Web Application to do these tasks.
2 votes -
app market billing emails
It would be great to upgrade the app market billing emails we send to merchants. One merchant needed an invoice for her accountant. If instead of sending just the email notifying the merchant of the charges, could we instead send an actual invoice, with the GST number and the breakdown, so that accountants and bookkeepers can use it to submit to the CRA?
2 votes -
Merchant ability to integrate own app
Merchant had developed his own application for rewards and wanted a way to integrate that application into the clover device so that customers could leave their own feedback and that information be saved into the clover account.
2 votes -
)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos
1)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos
1 vote -
"Reset to POS Prices Button” on the Online Order Edit menu Prices
Online Order should have a "Reset Prices to POS” when we edit the menu prices. When editing the prices and increasing the percentage for the menu, you are able to add a percentage but what happens if you want to go from say 30$ (uber/ Doordash) to 15%. it adds up to 45%
1 vote -
Split payments on split checks
We are unable to accept multiple forms of payments when checks are split by guest. This creates a large headache on busy nights and difficulty closing checks
1 vote -
Clover Gift Card App
Enhancement for Clover Gift Card App --
When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:
Do you already have a Gift Card Entitlement Number?
- If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number
Do you plan to use gift cards at other locations?
- if yes: prompt…
1 vote -
ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT
ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT.
The Clover App Market is not available on PHYSICAL equipment Clover Kiosk and Clover Compact. In Puerto Rico we need to download the app IVU CONTROL but because the APP MARKET is not enabled, we can not do download.
1 vote -
Developer Relations
There is no way for developers to get help. We've sent multiple requests to the developer relations email, and at first got a response, but before they were able to help us, they stopped responding. Now we haven't heard back in 3 months. The community forum is full of spam and bots selling services.
We have a very small ask and just need a response from developer relations. It's not a new feature, it would probably take less than 5 minutes to setup.
1 voteHi Bryant
Please provide me some details and I will escalate your challenges with our Developer Relations manager
Thank you
Clover Communications
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App - Discount Send Invoice
On the clover app, my patients get a discount every time they get a certain product, however, I cannot send an invoice from the app when a discount has been applied. This should possible.
Then online, I cannot send an itemized invoice to patients, only a single total, this too should also be able to happen.Thank you in advance
1 vote -
USB pay display APP
I use USB Pay display and it needs an option to disable manual entry of card numbers. Had a customer scam where they pretended to swipe but entered some other card manually and had a big chargeback dispute.
1 vote -
Remove old profiles
When you log into the customer-facing Clover app, old merchant profiles still appear. This is bonkers. Why isn't there a toggle on or off for appearance on the app? Don't you want customers to have access to fresh and current profiles? Why would you keep the old ones active? In my five mile radius, 3 of the 10 profiles that appear are inactive profiles. Also, as a merchant, I should have the option of appearing or NOT appearing on the customer-facing app.
1 vote -
trevor@ellispos.com
Need shifts full functions back on the terminal. We have clients ready to leave without these features back on the stations.
1 voteHi Trevor
What features are you looking for specifically? Clover has partners with Homebase for employee shift features. We can share with them what you are looking for to make sure we fill any gaps.
Thank you
Clover Communications
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App for wireless scanners
We recently purchased the Duo station with the handsfree wired scanner and had hoped we could use our hands free Munbyn scanners to work in the warehouse to scan items in/out or even use our phones to do so. However, there's currently no app available from Clover that allows for it nor do they have a hands free scanner that would allow for automatically updating our inventory in the Clover system. So our "check in, check out" system we had planned to use for our inventory is dead in the water - we need the ability to scan wirelessly. Very…
1 vote -
Need a workflow automation app like xxxxx
It is a powerful workflow automation tool. It would allow automated emails and text messages based on workflow triggers.
1 vote -
cash
A system that tallies or knows how much cash is in the register. We have a cash and card-based business and we need to keep track of what's going in and out of the register especially when we have staff on shift
1 vote -
Gift Card app needs to be able to accept payment via Telecheck Check
The Gift Card app is currently unable to accept payment via Telecheck Check. This is a customer service fail; customers will not understand why they can make payments for everything else via Telecheck Check, but not gift cards. Please enable this functionality ASAP.
1 vote -
inventory app
The clover inventory app should keep tracks of inventory coming in and going out. We want a separate option where employee can only add to the inventory system and cannot deduct without a verification code
1 vote -
wireless manager
We are receiving escalations from merchants of being billed for the Wireless Manager when they are using WIFI as they have both the LTE Wireless enabled and WIFI. We need to have a way of sending the LTE capable devices with the wireless manager off only enabled if the client chooses truly needs it enabled.
1 vote -
App Shortcuts
All apps need to be able to have a shortcut button on the lefthand side of the web dashboard. Currently some of the active apps populate a shortcut buttton under the MORE tab but others must be searched for in order to access, open, and review information. Example: SHIFTS app no longer populates on the lefthand side - in order to access time reports you need to select APP MARKET, search SHIFTS in search bar, select SHIFTS then OPEN. Only then can you pull time clock reports.
1 vote
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