91 results found
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NEED 3D SECURE FOR PAYMENT THROUGH APP
I need protection from disputes paid through our apps. Customer says card not present. I cannot dispute this. I need 3 D secure or something similar. My local bank can provide this. When will Clover make this available?
1 voteThanks for your feedback. 3DS is planned for Q2 2025.
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Make a button on modifiers if they become unavailable like you have for the items. we have 8 dinner sides and sometimes one becomes unavaib
Make a button on modifiers if they become unavailable like you have for the items. we have 8 dinner sides and sometimes one becomes unavailable. example we run out Cole Slaw but will have more in a few hours..... Currently we have to delete it and type it back in later
1 vote -
Make the register system have a manual transaction pad, lotto button tax free and scratch off button like a traditional machine
Make the register system have a manual transaction pad, lotto , tax free and scratch off button like a traditional machine. An all in one register screen where the user doesn't have to go back and forth through menus. A register screen that shows the items, manual transaction pad, and all other options for lotto, scratch off, taxable, nontaxable, print receipt etc. A one stop screen that lets the user utilize all the functionalities to process all their different types of transactions.
1 vote -
Print Status on Clover Dining Table Map
Add a print status icon to the Clover Dining "tables" and "bar and more" items showing the print status of the table/order. Perhaps a printer logo colored red when nothing has printed, yellow when some item have printed and green when all items on a ticket have printed.
Similarly add a kds icon perhaps displaying white for no activity, yellow for active orders, red for orders past the bump threshold and green when all items have been bumped.
These enhancements would allow managers to quickly identify what tables/orders have fired to the kitchen and there completion progress. Takes too much…
4 votes -
discount
Need a variable $ or % for specialized promotions.
For example come in for a free toppings!
(Customer topping choice price might vary, causing the need for several discounts)
1 vote -
)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos
1)Not able to put discount for all customers who order online .2) send the order from your phone or comp and sent to pos
1 vote -
"Reset to POS Prices Button” on the Online Order Edit menu Prices
Online Order should have a "Reset Prices to POS” when we edit the menu prices. When editing the prices and increasing the percentage for the menu, you are able to add a percentage but what happens if you want to go from say 30$ (uber/ Doordash) to 15%. it adds up to 45%
1 vote -
Split payments on split checks
We are unable to accept multiple forms of payments when checks are split by guest. This creates a large headache on busy nights and difficulty closing checks
1 vote -
Clover Gift Card App
Enhancement for Clover Gift Card App --
When setting up the Clover Gift Card App, enable on-screen prompts for the user so that it prevents them from setting up a secondary gift card entitlement number, causing unnecessary impact to the user. Potential probing prompts on screen, such as:
Do you already have a Gift Card Entitlement Number?
- If so, enter here ____ - then it would allow user to enter entitlement number, syncing and chaining the location to all other locations which share the same entitlement number
Do you plan to use gift cards at other locations?
- if yes: prompt…
3 votes -
ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT
ENABLE CLOVER APP MARKET ON CLOVER KIOSK / CLOVER COMPACT.
The Clover App Market is not available on PHYSICAL equipment Clover Kiosk and Clover Compact. In Puerto Rico we need to download the app IVU CONTROL but because the APP MARKET is not enabled, we can not do download.
1 vote -
Developer Relations
There is no way for developers to get help. We've sent multiple requests to the developer relations email, and at first got a response, but before they were able to help us, they stopped responding. Now we haven't heard back in 3 months. The community forum is full of spam and bots selling services.
We have a very small ask and just need a response from developer relations. It's not a new feature, it would probably take less than 5 minutes to setup.
2 votesHi Bryant
Please provide me some details and I will escalate your challenges with our Developer Relations manager
Thank you
Clover Communications
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We are seeking a fully customized receipt solution
Reasons for Customization:
Brand Consistency: We aim to maintain brand consistency across all customer touchpoints. A fully customized receipt helps us reinforce our brand identity by incorporating our logo, color scheme, and overall design aesthetic.Clear Communication: By customizing the receipts, we can ensure that the information presented is clear and relevant to our customers. This includes tailoring the language, format, and layout to better suit our communication style.
Improved Customer Experience: Customized receipts can include specific messages, promotions, or important information that is directly relevant to our customers. This enhances their overall experience and engagement with our brand.
Privacy…
1 vote -
App - Discount Send Invoice
On the clover app, my patients get a discount every time they get a certain product, however, I cannot send an invoice from the app when a discount has been applied. This should possible.
Then online, I cannot send an itemized invoice to patients, only a single total, this too should also be able to happen.Thank you in advance
1 vote -
USB pay display APP
I use USB Pay display and it needs an option to disable manual entry of card numbers. Had a customer scam where they pretended to swipe but entered some other card manually and had a big chargeback dispute.
1 vote -
Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
2 votes -
Remove old profiles
When you log into the customer-facing Clover app, old merchant profiles still appear. This is bonkers. Why isn't there a toggle on or off for appearance on the app? Don't you want customers to have access to fresh and current profiles? Why would you keep the old ones active? In my five mile radius, 3 of the 10 profiles that appear are inactive profiles. Also, as a merchant, I should have the option of appearing or NOT appearing on the customer-facing app.
1 vote -
trevor@ellispos.com
Need shifts full functions back on the terminal. We have clients ready to leave without these features back on the stations.
1 voteHi Trevor
What features are you looking for specifically? Clover has partners with Homebase for employee shift features. We can share with them what you are looking for to make sure we fill any gaps.
Thank you
Clover Communications
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App for wireless scanners
We recently purchased the Duo station with the handsfree wired scanner and had hoped we could use our hands free Munbyn scanners to work in the warehouse to scan items in/out or even use our phones to do so. However, there's currently no app available from Clover that allows for it nor do they have a hands free scanner that would allow for automatically updating our inventory in the Clover system. So our "check in, check out" system we had planned to use for our inventory is dead in the water - we need the ability to scan wirelessly. Very…
1 vote -
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be p
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be processed using the Phone Sale App?
1 vote -
Need a workflow automation app like xxxxx
It is a powerful workflow automation tool. It would allow automated emails and text messages based on workflow triggers.
1 vote
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