57 results found
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Downgrade request
We need to downgrade the device to previous versions, because the numbers of amount charged to customer shows on the screen are too small. (Used to be larger and customer doesn’t need a receipt to verify payment made. )And your customer service are not able to fix it.
1 vote -
Phone sale
Current “Phone Sale” application doesn’t have the ability to prompt a gratuity option. It would be great to see in order to prompt the employee to ask about gratuity as opposed to completing the transaction and no prompt is mentioned. Consequently, the employee cancels the transaction and restarts once a guest mentions gratuity. We currently say, “would you like to leave a tip for the team?”. Would love to see this prompt added to the phone sale application
1 vote -
Lighting apps & hardware that integrate with CLOVER for a one stop shop POS system+
ighting apps & hardware that integrate with CLOVER for a one stop shop POS system+
Ex. Nest, Simplisafe, Sonos, Pandora, etc1 vote -
tip view permission
take on consideration that at the moment of doing transactions the restrict the employees view of the amount of the tip (tablet entry). to have a permission for them to see it.
1 vote -
Orders App
Open Orders: Not allowing employee(s) to print any sort of Reporting, or to prevent them from clocking out, if there are any open tab/order under their name.
[If this is implemented, then I also suggest being able to transfer open orders from one employee to another; and then creating this feature under permissions in Employees App as well]1 vote -
Salon
Need a much easier user friendly app for salons with functions such as scheduling and customer engagement sms
2 votes -
Employees not able to see other employees charges
Employees logged in with their own log-in information can now see charges by other employees under the same MID #. Please either remove this functionality or allow a quick filter on the sales tab to only view their current sales. It gets very confusing when multiple employees are running charges simultaneously.
2 votes -
Remove the Requirement for App to use Clover Rewards
When it comes to the rewards application, it feels like it was built without ever asking a customer, business owner or really anyone what makes sense for user experience. The requirement to download an app in order to take part in your loyalty program immediately creates a high barrier of entry for a rewards program for the customer. As a business, we understand the importance to growth and revenue these programs can have but those stats don't matter if we can not acquire the member to start. People HATE apps. There have been numerous studies that show it. Ex: https://www.forbes.com/sites/johnkoetsier/2021/02/15/91-of-us-hate-being-forced-to-install-apps-to-do-business-costing-brands-billions/?sh=801ec645da86
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2 votes -
Additional charges for online ordering
Merchant needs the option to add an additional fee to orders placed through Clover Online Ordering
2 votes -
In Custom Item on the register, allow "Apply default Taxes" to default to unchecked.
Allow "Apply default Taxes" to be defaulted as unchecked in Custom Item on the Register. PLEASE!!!
1 vote -
Log off
I just switched to the new mobile app. With the old mobile app after you finished the transaction you could log off. With the new one there is no log off function so it just stays active till it times out. Once it times out you have to go through the whole verification process again. Needless to say that's a real time consuming pain.
1 vote -
Integrate an option to add the Vendor's name in the inventory.
Integrate an option to add the Vendor's name in the items for the customers to see the description of the item.
4 votes -
Add Reoccurring Donation Option for Donators
I am an evangelist. I have people donate to my ministry.
Some would like to make reoccurring donations. But, the clover app only gives the donator a one-time donation option. Why cant the donators have the option to donate a single time or set up reoccurring donations?I understand donators can call me and I can set them up on reoccurring donations. This is counterproductive. The donators should have the option. Please add this feature to the Clover App.
2 votes -
Gas sales per liter
Currently, there is no app for gas sales, reg. prem. diesel, price per liter, qty of liters. I can only enter a total, which does not work as a category, to track sales. There must be a way to do this. If anyone knows of a way, please share! Frustrating. Spent a lot of money on the Station and 2 Flex units last year, not knowing it will not fill our need. Do I need to get a new POS?
1 vote -
BOLD the authorization code on the APP
The newly updated Clover Go APP. PLEASE BOLD the authorization code on the receipt. The G1 Clove app had it bold. it was easier to see.
please also give back the ability to view user transacations they ran so they can go back and verify the receipt, re send the receipt, refund if needed....etc. right now they are flying blind. they dont' know if sale went through successfully or not and they can't grab the authorization code to write down on their ticket.
1 vote -
New Clover Go app took away the
The New Clover Go app we were forced to update to from the Clover G1 app we were on, is missing the ability for the user to see their transaction list for the day so they can write down the authorization code off the receipt. We don't want them to see the whole companies list of transactions that occured. Just the list they were use to on the G1 App where they could see their sales for the day.
1 vote -
Tables App (Version 1.0-1181)
The Tables App urgently needs updating to mke it compatible with the Station Pro. It states that is supported on the Station and Station (2018) but no mention of the Station Pro.
We deliberately upgraded to the Station Pro from the Clover Mini to get the larger screen but now have a retrograde experience as the Tables App is not supported. We do not need the Dining App as that is overkill for our needs.1 vote -
Online Menu vs. Inventory Categories
We are a Grocery Store with Food To Go and a Coffee Bar. It seems to be easy for a restaurant to set up an online Food To Go Menu but not another business type. We are adding an online menu with curbside pickup for the Coffee and Food to Go with select products. Setting up an online food menu is not user friendly if inventory/menu items are also sold as a grocery items as well as food to go.
Each grocery item has an assigned category. An online Food To Go Menu needs different (restaurant style) Categories (than groceries)…
1 vote -
Add Mass Delete back into the 2022 Inventory Application release
Before the fall 2022 release, we could select (filter) batches of items and delete them as a group. In the new release, the filter may find all the items we want to delete, but the app forces you to select and delete each one individually. I manage over 48,000 line items. Without a feature similar to the prior version, I will be forced to just let the inventory grow.
3 votes -
Online Menu
Add Gift Card Option to On-line Menu. The Gift Card Department claims it is not available at this time.
3 votes
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