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Apps/App Marketplace

Welcome to the feedback forum for Apps and the Clover App Marketplace. Please share your ideas for how we can improve the user experience of the Clover App Marketplace as well as how different types of apps offered can be enhanced. We are listening and we use this feedback to prioritize our roadmap. 


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. App Marketplace Functionality: Share your thoughts on how the App Marketplace as a whole can function more effectively. Is it easy to find the apps that you are looking for?

2. Suggestions for Current Apps: Tell us what new features you would like to see on existing apps. Make sure to include specific app names in your comments/ideas when possible. If you are providing an idea for a generic category of existing apps (e.g. all loyalty apps), please include your suggestion here.

3. Apps Needed: See a gap in the current app offerings? Tell us! If you are not sure if your suggestion exists in the App Marketplace, don’t worry. 

4. Other App Marketplace Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


Apps/App Marketplace

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66 results found

  1. I use USB Pay display and it needs an option to disable manual entry of card numbers. Had a customer scam where they pretended to swipe but entered some other card manually and had a big chargeback dispute.

    1 vote

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  2. The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.

    Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.

    1 vote

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  3. When you log into the customer-facing Clover app, old merchant profiles still appear. This is bonkers. Why isn't there a toggle on or off for appearance on the app? Don't you want customers to have access to fresh and current profiles? Why would you keep the old ones active? In my five mile radius, 3 of the 10 profiles that appear are inactive profiles. Also, as a merchant, I should have the option of appearing or NOT appearing on the customer-facing app.

    1 vote

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  4. All apps need to be able to have a shortcut button on the lefthand side of the web dashboard. Currently some of the active apps populate a shortcut buttton under the MORE tab but others must be searched for in order to access, open, and review information. Example: SHIFTS app no longer populates on the lefthand side - in order to access time reports you need to select APP MARKET, search SHIFTS in search bar, select SHIFTS then OPEN. Only then can you pull time clock reports.

    1 vote

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  5. Direct debits from DDAs does not work for everyone. We need additional ways to pay app market fees, credit card, check, or echeck would be great options. This is for App and SaaS Billing,

    1 vote

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  6. the app market descriptor on the bank statement needs to include the MID so that multiple locations can be easily reconciled.

    1 vote

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  7. 1 vote

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    0 comments  ·  Apps Needed  ·  Admin →
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  8. In regards to the register app. I have just upgraded to a new clover system and after payment I do not get the summary of payment anymore. We used this summary to manually print receipts with tips so I can pay out tips as per the employees present when tips are given. WE are now having to go into the orders to manually pull the receipts taking more time. Is there a way to go back to having the quick recap of the payment details after payment? I sure would appreciate it.

    1 vote

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  9. I have an she says that when she is going to send the receipt by text on the mini there is a prefix on the space where she has to type the phone number +54 that she has to erase to then write the cardholder phone number, extra step of erasing the prefix +54 so it's clear to be able to write the phone number. needs to be fixed. tysm

    1 vote

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  10. Recently, we downloaded an app. The functionality and support we received from the developer were horrid. As a result, we left a negative review. The review was up for 1-2 months and has since been removed. We contacted Clover to find out how and why this was done. We were told that developers have the discretion to remove reviews. So in a nut shell, there is no transparency. If a developer decides to remove bad removes, their 5-star rating is totally skewed. It's not accurate. How do you guys allow these developers to pick and choose what reviews they keep…

    1 vote

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  11. In Homebase, automatically calculating the amount the server owes the house should have the option to consider gratuities. This is a huge gap in the functionality of the system for majority of our full service restaurant installs.

    The formula usually goes as follows: Cash Sales - Credit Card Tips - Service Charges = Money Owed to the House.

    As I said, this should be an OPTION.

    3 votes

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  12. We need to downgrade the device to previous versions, because the numbers of amount charged to customer shows on the screen are too small. (Used to be larger and customer doesn’t need a receipt to verify payment made. )And your customer service are not able to fix it.

    1 vote

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  13. Current “Phone Sale” application doesn’t have the ability to prompt a gratuity option. It would be great to see in order to prompt the employee to ask about gratuity as opposed to completing the transaction and no prompt is mentioned. Consequently, the employee cancels the transaction and restarts once a guest mentions gratuity. We currently say, “would you like to leave a tip for the team?”. Would love to see this prompt added to the phone sale application

    1 vote

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  14. ighting apps & hardware that integrate with CLOVER for a one stop shop POS system+
    Ex. Nest, Simplisafe, Sonos, Pandora, etc

    1 vote

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  15. take on consideration that at the moment of doing transactions the restrict the employees view of the amount of the tip (tablet entry). to have a permission for them to see it.

    1 vote

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  16. Open Orders: Not allowing employee(s) to print any sort of Reporting, or to prevent them from clocking out, if there are any open tab/order under their name.
    [If this is implemented, then I also suggest being able to transfer open orders from one employee to another; and then creating this feature under permissions in Employees App as well]

    1 vote

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  17. Need a much easier user friendly app for salons with functions such as scheduling and customer engagement sms

    2 votes

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    0 comments  ·  Apps Needed  ·  Admin →
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  18. Employees logged in with their own log-in information can now see charges by other employees under the same MID #. Please either remove this functionality or allow a quick filter on the sales tab to only view their current sales. It gets very confusing when multiple employees are running charges simultaneously.

    4 votes

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  19. When it comes to the rewards application, it feels like it was built without ever asking a customer, business owner or really anyone what makes sense for user experience. The requirement to download an app in order to take part in your loyalty program immediately creates a high barrier of entry for a rewards program for the customer. As a business, we understand the importance to growth and revenue these programs can have but those stats don't matter if we can not acquire the member to start. People HATE apps. There have been numerous studies that show it. Ex: https://www.forbes.com/sites/johnkoetsier/2021/02/15/91-of-us-hate-being-forced-to-install-apps-to-do-business-costing-brands-billions/?sh=801ec645da86

    3 votes

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  20. Merchant needs the option to add an additional fee to orders placed through Clover Online Ordering

    8 votes

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