8 results found
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Gift cards online
Please bring back selling digital gift cards online. This will be necessary now and in the future. Please help
11 votesHello - Thanks for reaching out. This feature is now available.
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Secure Link for Customer setup
We want to provide customers a secure link on our website where they enter their information. it would be similar to the payment link without the required payment. We need to have options on what fields are required and displayed. We need their credit card info to be a required field. The card needs to be saved on file. When they enter their card info i would expect the software to automatically verify the card info is valid.
When a customer saves their info I would hope that an auto notification email is generated to go to a designated email.
1 vote -
System Wide Outage Updates
When Clover are experiencing technical difficulties, it would be great to get an update via email or text. With a system wide outage this past weekend at Clover our clients/customers were deeply affected. System Wide Outage Notifications would be greatly appreciated. thank you
1 vote -
Customers Able to Input Their Own Information
We have customer profiles for ALL of our customers. It saves a TON of time and saves errors when customers put in their information. There is only one app that does this is and it does not work with the system we have... our register screen does not pivot, and the app does not put the form up on the customer-facing screen. This is very important for us...
1 vote -
Find and add customer with Phone number
Every customer is not flexible about sharing their Email ID. So, a phone number is the only way to track a customer's previous order.
but we are never able to find customers two order together under the same phone number.
no database is getting saved I believe.
1 vote -
opt in marketing
Where can I find a list of customers that have opted into email marketing?
1 vote -
Processing Manual Refunds on Clover Dashboard
Please add the ability to process a Manual Refund via the Clover Dashboard/Virtual Terminal, or with the Clover Go app.
I manage a business that has used First Data/Payeeze Virtual Terminal for the past 5+ years. We have always had the ability to process manual refunds when necessary. We were "upgraded" from Payeeze to Clover as part of your company buyout. However, we are now not able to do business as before. We do not have a retail store. So we have no need for another device just for running transactions over the phone.
In our service industry, it is…
1 voteI have shared your feedback with the migration team and they will be reaching out to you directly.
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STATION DUO: Allow customers to enter their own name/phone/email on the mini screen
It would be more convenient and safer for the the customers' privacy for them to have them enter their own information on the mini screen of the Duo instead of having to ask the customer, who then must say their information out loud.
1 vote
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