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How can Clover help businesses better engage customers? What features should be added to Clover’s software to keep customers coming back?

Engaging Customers: Managing Customers Internally

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Customers name to be saved to the order

The merchant wants to be able to swipe in the Register app for the customer’s name to be saved to the order.

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  • Feedback4Clover commented  ·   ·  Report

    Dining app and register/orders app

    Bar client needs the ability to swipe a card to start an order (not pre-auth, they just want the order note to auto populate the cardholders name when they swipe/dip). this will save them time from having to manually type the customers name in the order note. They dont want to have to pre-auth the card in order to have the cardholder name to auto populate on the order.

    They also want to be able to swipe the card when the customer is ready to checkout and have the corresponding order automatically popup for payment, this will save them time from having to sort through all the open orders.

  • Mandy Laffartha commented  ·   ·  Report

    Prompting name for orders. This is an option most competitors offer for Quick Service Restaurants. We can choose add customer but it does not automatically prompt and employees often forget to add a name.