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← Clover UserVoice

Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

Categories

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How can Clover's payment capabilities be improved?

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12 results found

  1. invoice

    I used to have Square and I can say that Square estimate/invoice system is far superior than Clover. I will really appreciate if Clover can match the capability that Square has for the invoice and estimate.

    I send a lot of wedding and special events invoices and we like to make them with all the details of their purchase. We will like that Clover lest us select the items that we have on our menu to add it to the invoice or estimate, add the quantity needed, add a description, date of service, reminders, the option to make a deposit,…

    14 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  2. Option to Send/re-Send Invoince

    Merchant would like from the orders app at the clover device he is able to send an invoice for an open order, linking it to the customer that might be selected, instead of creating a new customer, as well as re-sending the invoice in the case that the order it's still open.

    14 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  3. Bigger PAY Button on Invoices

    Need to make the TINY little Blue "Pay" Button much bigger. You can barely see it. It's shown on the emailed invoice twice, but it doesn't matter if you can't read it or it doesn't grab your attention. Please make it larger so we can get paid... Thx

    9 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  4. Allow itemized invoicing for each line item and line for shipping charges

    Link to store inventory entered in Clover and allow for custom items line by line with option to add sales tax to each.
    Also include an option to add shipping line
    Allow to link with DAVO like the rest of Clover sales.

    7 votes

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    Under Review  ·  1 comment  ·  Invoicing  ·  Admin →
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  5. View Invoice Notes easily

    Also please have it so you can view the invoice notes when you click view invoice. Sometimes there are notes there for my bookkeeper and accountants to reference. Right now when we click view invoice we do not see the notes. Again please make the change so we can changing invoice due date. urgently needed for my business.

    6 votes

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    1 comment  ·  Invoicing  ·  Admin →
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  6. For Virtual Terminal

    On the Virtual Terminal, please allow created invoices to be tracked by Employee (We pay commissions on sales and its harder to track with out this feature).

    5 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  7. Edit Recurring Payments

    It would be great if invoices from recurring payments could be changed from failed to paid or even deleted once completed. Also would like to be able to pause individual clients within the recurring payment programs instead of only being able to pause all or none. Lastly would like to be able in recurring payments to adjust the payment date when needed without having to delete the person and readd them.

    4 votes

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    4 comments  ·  Invoicing  ·  Admin →
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  8. Marking the invoice paid via Cash or cheque. There should be a button along with manual credit card entry

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  9. I am asked weekly to offer text /SMS to pay for our merchants. Is this on the road map to offer our merchants?

    We need test/SMS to pay critically. It is requested by my merchant weekly. Is this on the roadmap to add to Clover solutions, soon?

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  10. Invoice or Payment Link Receipt Options

    Very helpful to have a receipt print from our Clover Mini once an invoice is paid by a customer and then we could reconcile that receipt against our batch.

    As it stands we have to log into our clover dashboard or check our email. Furthermore, the email to which the paid invoice receipt should be the email of the user that sent the invoice request and not just the business owners personal email address. Clover only sends emails to just the business owners email address, and I had to change that to the businesses email address so my manager can…

    3 votes

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    0 comments  ·  Invoicing  ·  Admin →
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    Under Review  ·  AdminKevin Nathan (Admin, Clover) responded

    Hello,

    Thank you for your suggestion, but your first request does not align with our current priorities.

    We will take your second request into consideration within our feature backlog. 

    Best, 
    Clover Product

  11. Employee section within Invoices

    Have an employee section in the Clover invoice so the company can see who sends out the invoice. Also, let this employee be notified so they know when it is paid

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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  12. On Invoices- A checkbox to agree to terms of service or disclaimers

    It is crucial for merchants to have the ability to add a box that cardholders must check before they make a payment on invoices. The box can be used for terms of service/agreement, disclaimers, etc.

    IE Check here to agree to the terms of service as outlined in your contract. Terms can be found here <insert link>

    2 votes

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    0 comments  ·  Invoicing  ·  Admin →
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