6 results found
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recurring payment customer notification via SMS and Email option on the dashboard
via SMS and Email option on the dashboard when doing recurring payments.
79 votesHello - Thank you for reaching out. We are planning to add merchant notifications on the payments link later this year.
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Have the ability to send an invoice or payment link that will save the credit card on file
This would be so beneficial to those that run their businesses virtual only and do not take actual credit card numbers, adding protection and security for both parties. I am a former Stripe user and they make this super easy for merchants to set up and utilize. It also would be great if we could have payment links for recurring payments where the customer can fill out their cc information and have it saved in the system under their profile.
16 votesHello,
Thank you for your feedback. This will be available in a future release.
Thank you,
Clover Product -
Update Customer's saved credit card info without having to charge their card.
Allow the option to update a Customer's saved card info, without having to actually make a charge to the card.
15 votesThis feature is planned for 2024
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For saved Customers, Email after each payment
We have a lot of saved recurring customers. I can no longer send them an email after we charge their card. We have to manually type it in every time. Before this last update, all we had to do was click send email to the customer because it was saved in our clover device.
Now we have to ask over and over their email, or go to a different page, search customer's names and copy & paste or remember emails which are impossible. Very aggravating.
For many customers this is inconvenient and they rather pay cash or check. So we…
5 votesThis will be fixed in April 2022.
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IS THERE A WAY TO GET ALERT/NOTIFICATION IF CARD ON FILE VIA VIRTUAL TERMINAL IS REMOVED FROM ACCOUNT
MERCHANT ASKING BECAUSE THEY STATE CARD IS SAVED ON FILE AND CUSTOMER AGREES, AND MERCHANT DOES WORK HOWEVER IN SOME CASES CUSTOMERS REMOVED THE CARD AND THEY ARE NO LONGER ABLE TO CHARGE THEM, THIS IS HAPPENING W/O THEM KNOWING
4 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Healthcare Plan Payments - Send Invoice via SMS
Most customers prefer to get communications and invoices sent via SMS. We would like Clover Dashboard - Virtual Terminal to send invoices to patients via SMS. Patients should be able to view the SMS, click on the payment link on the message and make the payment. This should trigger an email to the business notifying that payment has been made.
1 voteHello,
This will be available in a future release.
Thanks,
Clover Product
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