I want to know the decline reason for recurring payments also in this notification. or in clover directly to tell me the decline reason and not have to go to the third party website

Yes, please add this. We have 1 account, so 1 official account "owner." We can't keep expecting our VP of Finance to forward dozens of payment notifications per day to the admins in Accounting and Sales.

Yes, please add this ASAP. We have 1 account, so 1 official account "owner." We can't keep expecting our VP of Finance to forward dozens of payment notifications per day to the admins in Accounting and Sales.

It just blows my mind that this is an issue. What good would anyone think could come from NOT telling people when they received a payment. Clover has already made me late on shipments, and communication with my clients.. just because I had NO idea I got a payment!

We have been moved to the clover platform by Bank of America. Our previous service would send an email anytime someone made a payment on our website. The loss of this feature has created a lot of hostility for patients who have made payments and we are left unaware. Notifications are crucial, especially for after hour or weekend payments.

Hi. the service I had for 20 years (First Data) got bought out by Clover and it switched over a month or so ago.. now, strangely I don't get any email or txt notifications when people send a payment. I called Clover to find where the setting was for this and they claim "that feature doesn't exist".. I was in disbelief.. so I got on chat.. they said the same thing..then I get online and see hundreds of people complaining on the web about Clover for this very simple basic need.. so I can't believe in 2023 I'm on here having to type a suggestion for a company to allow the merchant to be notified when they are paid. I have to randomly log in and go through all the security checks over and over throughout each and every day to see if someone paid me online for something. I doubt you'll fix this within a week, because that's when I'm switching to a new company. But just know since having online businesses since 1997, I've never once ran into such a dumb idea from a company as this one .. have you not noticed every other merchant account company and online payment service has done this since day one? Getting an email or text when you receive a payment is crucial to running a timely business turnaround and helpful with records, taxes, etc.. you name it.. this why literally everyone else has always done this. I can't believe my company got bought out by you.. out of all companies.

With Payeezy, whenever a client paid, I got an email so that I could proceed with the job, tell the contractor and thank the client. I was ahead of the game. Now, unless I check constantly, I have no idea when a client has paid so am in the dark, behind the curve, not on top of things, and it makes me look bad. I really do not appreciate that this feature was removed. You email the client with a receipt, why not me? Payeezy did it and my last email from FirstData was on 10/15. Nothing but problems and more work for me since then. Please email me when a payment is processed!

And if I did not get a notice, I knew, when the client emailed me that they'd paid, that if I did not get an email, the payment process has failed. Sometimes clients don't realize that and think they paid when they did not.

Add emailed receipt to merchant when a purchase is made. I won't be using Clover because of this not being an option. Before the switch to clover I would receive an email each time a purchase was made. Now my only option is to log into the site and check for payments. Very inconvenient. LMK if that is ever changed

we are sending out a payment link to our customers to pay directly to us through clover. please add an email notification so that we may receive notice when a customer pays. right now we have to login to clover see when and who pays.

When invoicing customers for payments, it would be extremely helpful to receive an email notification that a payment has been received against an invoice.
Thank you!

When is the future release?

Merchant loves using hyperlinks in Account & Setup / Ecommerce Payment Links. However, he needs to be looking at transactions every day in order to see if there were any payments. He would like to see a notification to his email address when somebody pays using the link

Agree 100%. Having the ability to receive email notification once a payment has been made using our payment links is crucial.

I as the business owner need them to go to my treasurer.

I agree something similar to the emails received when someone pays an invoice would be great.

Seconding this

THIS IS A MUST !!!

Merchant would like a notification email after customers have paid for payment link transactions. Similar to the notification when sending an invoice through the virtual terminal.

We have a wine club set up and we set it up with reoccurring payments in Clover. So we have 60+ users right now and we have to go through them all individually each month to see if the card was declined or not. It would be really helpful if we could receive an email notification when cards are declined in the reoccurring payment section.

We want to promote it more, but this part of the process is so time consuming that if we scaled up to 100-150 people then we wouldn't be able to maintain the program b/c we have to go through each person individually to make sure their card went through.

I am the business owner for over 15 clover accounts as I work in corporate accounting/finance and the notifications go to me and not any hospital staff when a client makes a payment using the payment link. This makes no sense and the payment notification doesn't tell me which merchant account it was for. Our hospitals need to know when a client pays them. Often "business Owners" are not the receiption staff who actually enter and apply payments.