4 results found
Clover needs to have a Void button for credit transactions. This would allow an incorrect or unwanted credit card transaction to be removed and possibly reran, if neccesary. Then, the charge would not show up on the customer's bank account until the hold falls off, and the merchant would not be charged the discount fee for the refund.18 votes
While running a sale transaction, after the merchant copy receipt prints, the final step of completing the transaction, the Clover Flex screen will display the customer copy receipt prompt. The merchant is given a choice between print, email, and text. At the bottom of this screen, there are two options "Void Transaction" (in red) and "Done" (in green).
The complaint is with the placement of the "Void Transaction" option right next to the "Done" option. There is almost no need for a "Void Transaction" option to be on this final screen. Rarely does a merchant need to immediately void a…14 votes
This enhancement has been released.
must have the option to void the sale before the batch send out on the end of the day. very important.8 votes
A void option needs yo be in place after a transaction is paid for so An entire order doesn't have to get refunded and re entered.1 vote
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