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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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11 results found

  1. We are constantly adding new items into our register app. We organize these items by categories. When adding new items and assigning a category, it is easier to view these items in alphabetical order. In order to achieve this with the clover, we are require to manually drag items around to arrange them in alphabetical order.

    Previous POS systems we have used had a "button" that allowed us to automatically alphabetize the items in a category, if we chose to do so. This is a feature that is desperately needed and seems relatively easy to support.

    102 votes

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  2. Have heard from merchants moving from Shopkeep that they really liked the ability to color code categories and items as it would help their team quickly identify whatever they are searching for - so quicker customer experience.

    Any chance to allow us to color code things on the gui side?

    87 votes

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  3. The merchant is requesting an enhancement to the inventory app where he would be able to enter more than 15,000 items with skus .

    21 votes

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  4. I would like all the order numbers on all the deivce to sync so that if I place order 1 on station the other statin will go to order 2.

    10 votes

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  5. We had several requests for merchant improvement concerning the virtual terminal. Here are some improvements to be made or corrected.

    Virtual Terminal
    1. In "Take a payment", it is only possible to choose a single tax. However, there are several provinces which have 2 taxes (Quebec and others). It would be necessary to be able to select the 2 taxes. Yes it is possible to create a general tax, but it distorts their tax report afterwards.

    1. If we use "Invoicing" to send an invoice to pay, it is no longer possible to delete it later.

    2. If we use "Invoicing" to…

    6 votes

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  6. Would like to be able to start tables/tabs for customers and have customers able to order additional items with the QR code to their tab without having to close out(pay).

    4 votes

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  7. Merchant explain that she sell cigarette in her business and the prices change a lot doing the year and it would make changing prices on the dashboard by selecting all the items that need to have the same price all at once and just changing only the prices because most cigarettes have different types but all of them are the same price when it come to the type of cigarette

    4 votes

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  8. On Clover Dining APP - Add a section for TO GO Orders where the service charge is not automatically applied when it is enabled. The tables are fine to be added automatically applied. Currently is manual and some employees are making the mistake of not removing the service charge and overcharging customers on take outs.

    1 vote

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  9. Create printer setting to fire items on order individually to kitchen. Currently to do this in Clover Dining, its required to fire individually after each item. This would make it so that you can enter entire order, select fire to kitchen or save, and items would print individually in kitchen. Needed for Dim Sum and family style restaurants. There is one third party app that allows this function, however it is very unreliable. Would be great to have as a native Clover feature.

    1 vote

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  10. It would save a lot of time to be able to add product variants in the excel import rather than one by one on the dashboard. I'm surprised and disappointed that this isn't already a feature.

    1 vote

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  11. The addition and management of items with variants is only available on the devices such as the Flex. I wish that item variants were also available on the dashboard and by export/import from a spreadsheet.

    1 vote

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