65 results found
-
Automatically Alphabetize Items in Categories
We are constantly adding new items into our register app. We organize these items by categories. When adding new items and assigning a category, it is easier to view these items in alphabetical order. In order to achieve this with the clover, we are require to manually drag items around to arrange them in alphabetical order.
Previous POS systems we have used had a "button" that allowed us to automatically alphabetize the items in a category, if we chose to do so. This is a feature that is desperately needed and seems relatively easy to support.
102 votes -
Color Coding Menu items/ Categories
Have heard from merchants moving from Shopkeep that they really liked the ability to color code categories and items as it would help their team quickly identify whatever they are searching for - so quicker customer experience.
Any chance to allow us to color code things on the gui side?
87 votes -
Delivery Integration
An integration for Clover to print to kitchen, track orders, and report all delivery services including UberEats, GrubHub, Postmates, etc.
By providing this integration and removing the need for multiple additional tablets, we save merchants time, money, and frustration with tracking that information and reporting end of day.
68 votes -
Move items from one open table to another
Let's say Table 15 ordered another bottle of wine, but the server places it under Table 5. We need to be able to move that item to the proper table.
50 votesYou are able to move items from one table to another on Clover.
Here is the help article to assist you in this task:
https://www.clover.com/en-US/help/move-orders-between-tables
-
Multiple Menu
Multiple Menu. Can you please add the capabilities to have multiple menus for 1 mid instead of using 2 mids as is the practice now.
42 votes -
Automated coursing timer
Merchant would like to have an automated timer for the coursing feature.
37 votesWe are proud to say this feature is in pilot now and will roll out to all eligible merchants in early Q1 of 2024
Thank you
Clover Communications
-
View Open Orders from Web Dashboard
The Web Dashboard does not have the ability to view Open Orders from the Orders tab. The drop down menu under All Order Types is blank, there are no selections for Open or Closed. The ability to sort the columns is also gone.
37 votes -
Clover Online Ordering Delivery Option
Merchant would like to see an option for Delivery or Pickup added to Clover Online Ordering.
31 votesClover offers delivery options with Clover Online Ordering and DD Drive
-
Log Out After Transaction
On the Terminal Software, while we can checkmark the box in setup to "Log out after transaction," it will not log out. On traditional credit card terminals we had the option for a Server ID. On the Mini we must use Employee Pins, but if someone forgets to lock the screen after their transaction, or needs to attribute the sale to a different server- it is a hassle. If the log out feature functioned on the terminal software, it would be a start at resolving this issue.
27 votesHi,
To have your servers automatically logged out after completing a transaction you'll need to turn on 'Log out after completing payment on each order' found in the Payments setting of your Clover Dashboard.
-
Third Party Ordering Check Box, in addition to "On POS" or "Online"
We need a 3rd Party Ordering Check Box so we can have a separate Inventory/Menu, in the INVENTORY>ITEMS submenu so that we can price DoorDash etc independently, from our POS or our own Online Pricing
24 votes -
More than 15,000 items limit with SKUs
The merchant is requesting an enhancement to the inventory app where he would be able to enter more than 15,000 items with skus .
21 votes -
Ability to integrate a shopping cart AND integration with WIX
I process for a growing franchise called Outer Banks Boil Company. We need the ability to INTEGRATE into a WIX website where a customer has the option to "purchase" an item with the option to pay in-store, and leave a tip online. This new integration with WIX should allow complete branding including customization with logos etc, ability to purchase online and the order is received and printed in-store by a Clover POS.
18 votesHi All
At this time Clover partners with SkuIQ for Inventory syncing between Clover and WIX. Below is the App market listing for this solution. We do not have a payment plug in, but inventory and sales syncing is possible with SkuIQ
https://www.clover.com/appmarket/apps/46MV959XVDGSC
-
GrubHub/Doordash/UberEats Menu Pricing
With the direct integration to Clover for Grubhub, Doordash, UberEats, the menu on these third party platforms will be cleared and replaced with their Clover Menu... specifically the items enabled for Clover Online Ordering. This means that their in order to use this integration, a merchant would have to list the same prices as their direct online ordering page. Most merchants have their own online ordering page populated with lower prices than the ones on third party platforms in order to protect their bottom line. Can we build in a mechanism that allows for a percentage price increase before the…
17 votesThis feature is rolling out to all merchants with online ordering enabled. If you do not see this feature, please make sure you call the support team and request enablement.
Thank you
Clover Communications
-
Universal Dining Features Missing from Clover
Let me say, I love your technology. We recently installed 3 Clover PoS stations in our full-service restaurant and you guys knocked it out of the park.
That being said...it is clear that those who wrote the technology have spent very little time being 'in a hurry' while working on the floor of a full service dining room. Your programs are missing a multitude of features that speed a front of house employee's job up that are common across all other platforms. (Aldelo, Micros, Aloha, Squirrel etc.)
- Reorder Item Buttons - There's no reason this feature should be missing. Some…
17 votes -
Use Clover Gift Cards on COLO
Merchant would like to be able to use gift cards on COLO where customers can buy the cards.
12 votes -
Gift cards redeemable on online order
Gift card value should be accepted as a payment type through online ordering. Limiting gift cards to in-store use is a hassle.
11 votesThanks for reaching out. The feature should be available if the merchant is enabled on Gift card
-
Orders numbers on all clover devices to sync
I would like all the order numbers on all the deivce to sync so that if I place order 1 on station the other statin will go to order 2.
10 votes -
Now that you REQUIRE 2 step authentication, you need to allow more than one phone number for accountants to access
I can't have my accountants contacting me for code to access every time they need to access my clover. Please fix this, it's a huge issue for customers who have more than one person accessing our accounts on-line!
9 votes -
Order online times
Within the order online it would be helpful to be able to adjust the times items are available. We have a lunch special that goes until 3:00 but we don't want people to order it at dinner so I've had to remove the lunch menu from the online menu.
7 votesWe believe the ability to have multiple menus available for your online ordering options will solve your need. We are currently rolling out this feature to all eligible merchants and expect to have it fully rolled out before the end of Q1 2024.
Thank you for your feedback
Clover Communications
-
Improvement of the Virtual Terminal
We had several requests for merchant improvement concerning the virtual terminal. Here are some improvements to be made or corrected.
Virtual Terminal
1. In "Take a payment", it is only possible to choose a single tax. However, there are several provinces which have 2 taxes (Quebec and others). It would be necessary to be able to select the 2 taxes. Yes it is possible to create a general tax, but it distorts their tax report afterwards.If we use "Invoicing" to send an invoice to pay, it is no longer possible to delete it later.
If we use "Invoicing" to…
6 votes
- Don't see your idea?