44 results found
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Automatically Alphabetize Items in Categories
We are constantly adding new items into our register app. We organize these items by categories. When adding new items and assigning a category, it is easier to view these items in alphabetical order. In order to achieve this with the clover, we are require to manually drag items around to arrange them in alphabetical order.
Previous POS systems we have used had a "button" that allowed us to automatically alphabetize the items in a category, if we chose to do so. This is a feature that is desperately needed and seems relatively easy to support.
101 votes -
Color Coding Menu items/ Categories
Have heard from merchants moving from Shopkeep that they really liked the ability to color code categories and items as it would help their team quickly identify whatever they are searching for - so quicker customer experience.
Any chance to allow us to color code things on the gui side?
87 votes -
Delivery Integration
An integration for Clover to print to kitchen, track orders, and report all delivery services including UberEats, GrubHub, Postmates, etc.
By providing this integration and removing the need for multiple additional tablets, we save merchants time, money, and frustration with tracking that information and reporting end of day.
68 votes -
Move items from one open table to another
Let's say Table 15 ordered another bottle of wine, but the server places it under Table 5. We need to be able to move that item to the proper table.
50 votesYou are able to move items from one table to another on Clover.
Here is the help article to assist you in this task:
https://www.clover.com/en-US/help/move-orders-between-tables
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Multiple Menu
Multiple Menu. Can you please add the capabilities to have multiple menus for 1 mid instead of using 2 mids as is the practice now.
42 votes -
Automated coursing timer
Merchant would like to have an automated timer for the coursing feature.
37 votesWe are proud to say this feature is in pilot now and will roll out to all eligible merchants in early Q1 of 2024
Thank you
Clover Communications
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View Open Orders from Web Dashboard
The Web Dashboard does not have the ability to view Open Orders from the Orders tab. The drop down menu under All Order Types is blank, there are no selections for Open or Closed. The ability to sort the columns is also gone.
37 votes -
Clover Online Ordering Delivery Option
Merchant would like to see an option for Delivery or Pickup added to Clover Online Ordering.
31 votesClover offers delivery options with Clover Online Ordering and DD Drive
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More than 15,000 items limit with SKUs
The merchant is requesting an enhancement to the inventory app where he would be able to enter more than 15,000 items with skus .
21 votes -
Universal Dining Features Missing from Clover
Let me say, I love your technology. We recently installed 3 Clover PoS stations in our full-service restaurant and you guys knocked it out of the park.
That being said...it is clear that those who wrote the technology have spent very little time being 'in a hurry' while working on the floor of a full service dining room. Your programs are missing a multitude of features that speed a front of house employee's job up that are common across all other platforms. (Aldelo, Micros, Aloha, Squirrel etc.)
- Reorder Item Buttons - There's no reason this feature should be missing. Some…
17 votes -
Use Clover Gift Cards on COLO
Merchant would like to be able to use gift cards on COLO where customers can buy the cards.
12 votes -
Gift cards redeemable on online order
Gift card value should be accepted as a payment type through online ordering. Limiting gift cards to in-store use is a hassle.
11 votesThanks for reaching out. The feature should be available if the merchant is enabled on Gift card
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Orders numbers on all clover devices to sync
I would like all the order numbers on all the deivce to sync so that if I place order 1 on station the other statin will go to order 2.
10 votes -
Now that you REQUIRE 2 step authentication, you need to allow more than one phone number for accountants to access
I can't have my accountants contacting me for code to access every time they need to access my clover. Please fix this, it's a huge issue for customers who have more than one person accessing our accounts on-line!
9 votes -
Order online times
Within the order online it would be helpful to be able to adjust the times items are available. We have a lunch special that goes until 3:00 but we don't want people to order it at dinner so I've had to remove the lunch menu from the online menu.
7 votesWe believe the ability to have multiple menus available for your online ordering options will solve your need. We are currently rolling out this feature to all eligible merchants and expect to have it fully rolled out before the end of Q1 2024.
Thank you for your feedback
Clover Communications
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Improvement of the Virtual Terminal
We had several requests for merchant improvement concerning the virtual terminal. Here are some improvements to be made or corrected.
Virtual Terminal
1. In "Take a payment", it is only possible to choose a single tax. However, there are several provinces which have 2 taxes (Quebec and others). It would be necessary to be able to select the 2 taxes. Yes it is possible to create a general tax, but it distorts their tax report afterwards.If we use "Invoicing" to send an invoice to pay, it is no longer possible to delete it later.
If we use "Invoicing" to…
6 votes -
Allow QR code ordering from table/table without being required to pay.
Would like to be able to start tables/tabs for customers and have customers able to order additional items with the QR code to their tab without having to close out(pay).
4 votes -
Add items with variants on web dashboard
I suggest team to add feature for adding items with variants via excel upload on web dashboard. Currently only allows user to add variants one by one manually in clover device, which is too complicated and not efficient.
4 votes -
update price on multiple items at a time on the inventory
Merchant explain that she sell cigarette in her business and the prices change a lot doing the year and it would make changing prices on the dashboard by selecting all the items that need to have the same price all at once and just changing only the prices because most cigarettes have different types but all of them are the same price when it come to the type of cigarette
4 votes -
AVS verification on the online ordering
All the online orders are charged online now, so while customers are placing the online orders, they need to pass the AVS verification in order to have the orders placed successfully. Otherwise, the orders should be reject and not going through.
4 votes
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