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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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18 results found

  1. We are constantly adding new items into our register app. We organize these items by categories. When adding new items and assigning a category, it is easier to view these items in alphabetical order. In order to achieve this with the clover, we are require to manually drag items around to arrange them in alphabetical order.

    Previous POS systems we have used had a "button" that allowed us to automatically alphabetize the items in a category, if we chose to do so. This is a feature that is desperately needed and seems relatively easy to support.

    101 votes

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  2. Have heard from merchants moving from Shopkeep that they really liked the ability to color code categories and items as it would help their team quickly identify whatever they are searching for - so quicker customer experience.

    Any chance to allow us to color code things on the gui side?

    87 votes

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  3. An integration for Clover to print to kitchen, track orders, and report all delivery services including UberEats, GrubHub, Postmates, etc.

    By providing this integration and removing the need for multiple additional tablets, we save merchants time, money, and frustration with tracking that information and reporting end of day.

    68 votes

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  4. Merchant would like to see an option for Delivery or Pickup added to Clover Online Ordering.

    31 votes

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  5. The merchant is requesting an enhancement to the inventory app where he would be able to enter more than 15,000 items with skus .

    21 votes

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  6. I would like all the order numbers on all the deivce to sync so that if I place order 1 on station the other statin will go to order 2.

    10 votes

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  7. I can't have my accountants contacting me for code to access every time they need to access my clover. Please fix this, it's a huge issue for customers who have more than one person accessing our accounts on-line!

    9 votes

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  8. We had several requests for merchant improvement concerning the virtual terminal. Here are some improvements to be made or corrected.

    Virtual Terminal
    1. In "Take a payment", it is only possible to choose a single tax. However, there are several provinces which have 2 taxes (Quebec and others). It would be necessary to be able to select the 2 taxes. Yes it is possible to create a general tax, but it distorts their tax report afterwards.

    1. If we use "Invoicing" to send an invoice to pay, it is no longer possible to delete it later.

    2. If we use "Invoicing" to…

    6 votes

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  9. I suggest team to add feature for adding items with variants via excel upload on web dashboard. Currently only allows user to add variants one by one manually in clover device, which is too complicated and not efficient.

    4 votes

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  10. All the online orders are charged online now, so while customers are placing the online orders, they need to pass the AVS verification in order to have the orders placed successfully. Otherwise, the orders should be reject and not going through.

    4 votes

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  11. I have merchants that need a way to manually type the amount of tips they are claiming at the end of their shift. (They share the tips evenly)

    1 vote

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  12. It would save a lot of time to be able to add product variants in the excel import rather than one by one on the dashboard. I'm surprised and disappointed that this isn't already a feature.

    1 vote

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  13. A print button in the Transactions app would be nice for merchants who need a print-out of each transaction in order of time.

    1 vote

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  14. Putting an update in on a weekend that doesn't work totally disrupts the busiest days of the week. Also - put out an email to all users describing the update features and when it will be applied.

    1 vote

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  15. Would we be able to have the table number question mandatory for our clients when paying with a QR code. Or, could we have different QR codes that would represent a different table number. Feel free to call me to discuss. (removed phone number from the idea for privacy purposes)

    1 vote

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  16. I need to know which customer is making a payment when they use my URL link from my website to make a payment on their account. This feature does not email me any notification so i do not know that a customer has made a payment

    1 vote

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  17. The addition and management of items with variants is only available on the devices such as the Flex. I wish that item variants were also available on the dashboard and by export/import from a spreadsheet.

    1 vote

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  18. Carbon Copy Receipts for G2 app is not available, merchants want to be notified when a sale is being processed on G2.

    1 vote

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