GrubHub/Doordash/UberEats Menu Pricing
With the direct integration to Clover for Grubhub, Doordash, UberEats, the menu on these third party platforms will be cleared and replaced with their Clover Menu... specifically the items enabled for Clover Online Ordering. This means that their in order to use this integration, a merchant would have to list the same prices as their direct online ordering page. Most merchants have their own online ordering page populated with lower prices than the ones on third party platforms in order to protect their bottom line. Can we build in a mechanism that allows for a percentage price increase before the menu is populated to these third party platforms?
Nicholas Nucci commented
Clover has invested in valuable partnerships for the integration with GrubHub, Door Dash, Uber Eats. The challenge is that these platforms charge fees equal to or exceeding restaurant profit margins at 15% to 25%.
The only way these partnerships are a value to restaurant owners is the ability to increase prices on these platforms exclusively to offset these fees. Currently Clover does not offer the ability to do this and requires the use of our own online menu for these integrations.
It may be as simple as the ability to build a second online menu that links to these partner integrations. Clover's messaging markets to use one menu across all partners, however these integrations have no value at all without this functionality and Clover is missing the boat on the most important aspect of these partnerships. Please help.
Angie Brooks commented
Agree! This is a critical request. We were told when we were sold our Clover system that this was already possible, and the #1 reason why we purchased it. Now, a month in, we find out this is not possible, and we will be required to use the delivery app tablets and printers.