27 results found
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Automatically Alphabetize Items in Categories
We are constantly adding new items into our register app. We organize these items by categories. When adding new items and assigning a category, it is easier to view these items in alphabetical order. In order to achieve this with the clover, we are require to manually drag items around to arrange them in alphabetical order.
Previous POS systems we have used had a "button" that allowed us to automatically alphabetize the items in a category, if we chose to do so. This is a feature that is desperately needed and seems relatively easy to support.
101 votes -
Color Coding Menu items/ Categories
Have heard from merchants moving from Shopkeep that they really liked the ability to color code categories and items as it would help their team quickly identify whatever they are searching for - so quicker customer experience.
Any chance to allow us to color code things on the gui side?
87 votes -
Delivery Integration
An integration for Clover to print to kitchen, track orders, and report all delivery services including UberEats, GrubHub, Postmates, etc.
By providing this integration and removing the need for multiple additional tablets, we save merchants time, money, and frustration with tracking that information and reporting end of day.
68 votes -
Move items from one open table to another
Let's say Table 15 ordered another bottle of wine, but the server places it under Table 5. We need to be able to move that item to the proper table.
50 votesYou are able to move items from one table to another on Clover.
Here is the help article to assist you in this task:
https://www.clover.com/en-US/help/move-orders-between-tables
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View Open Orders from Web Dashboard
The Web Dashboard does not have the ability to view Open Orders from the Orders tab. The drop down menu under All Order Types is blank, there are no selections for Open or Closed. The ability to sort the columns is also gone.
37 votes -
Clover Online Ordering Delivery Option
Merchant would like to see an option for Delivery or Pickup added to Clover Online Ordering.
31 votesClover offers delivery options with Clover Online Ordering and DD Drive
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More than 15,000 items limit with SKUs
The merchant is requesting an enhancement to the inventory app where he would be able to enter more than 15,000 items with skus .
21 votes -
Orders numbers on all clover devices to sync
I would like all the order numbers on all the deivce to sync so that if I place order 1 on station the other statin will go to order 2.
10 votes -
Now that you REQUIRE 2 step authentication, you need to allow more than one phone number for accountants to access
I can't have my accountants contacting me for code to access every time they need to access my clover. Please fix this, it's a huge issue for customers who have more than one person accessing our accounts on-line!
9 votes -
Improvement of the Virtual Terminal
We had several requests for merchant improvement concerning the virtual terminal. Here are some improvements to be made or corrected.
Virtual Terminal
1. In "Take a payment", it is only possible to choose a single tax. However, there are several provinces which have 2 taxes (Quebec and others). It would be necessary to be able to select the 2 taxes. Yes it is possible to create a general tax, but it distorts their tax report afterwards.If we use "Invoicing" to send an invoice to pay, it is no longer possible to delete it later.
If we use "Invoicing" to…
6 votes -
Allow QR code ordering from table/table without being required to pay.
Would like to be able to start tables/tabs for customers and have customers able to order additional items with the QR code to their tab without having to close out(pay).
4 votes -
Add items with variants on web dashboard
I suggest team to add feature for adding items with variants via excel upload on web dashboard. Currently only allows user to add variants one by one manually in clover device, which is too complicated and not efficient.
4 votes -
AVS verification on the online ordering
All the online orders are charged online now, so while customers are placing the online orders, they need to pass the AVS verification in order to have the orders placed successfully. Otherwise, the orders should be reject and not going through.
4 votes -
Filter Virtual Terminal Transactions in Dashboard
Currently there is no way to filter by payments made through the Virtual Terminal in the Clover Dashboard. Existing workaround is to export transactions to csv file and sort by keyed transaction. Merchant would like an easier solution for filtering Virtual Terminal transactions, similar to what exists for device filtering.
2 votesThis feature is already available. You can finder it under Transaction filters: select "Payment Source" as "Other Payment Sources", and then select Virtual Terminal from the dropdown.
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Restrict permission on employees to remove Additional Charges from an active order
Restrict or limit permission on employees to remove Additional Charges from an order. Only admins or allowed permission should be able to remove service charge.
Operational Loss when customer is paying cash, the employee gives bill to customer, customer pays in cash, server/employee removes service charge and keep the cash that belongs to the house. This is creating an operational loss.1 vote -
TO GO orders only on Clover Dining - Activate No Service Charge
On Clover Dining APP - Add a section for TO GO Orders where the service charge is not automatically applied when it is enabled. The tables are fine to be added automatically applied. Currently is manual and some employees are making the mistake of not removing the service charge and overcharging customers on take outs.
1 vote -
online order
We can no longer see Online ordering on Clover Duo POS. We also cannot access Clover Dashboard on Clover Duo. Please add these. It is crucial to our business
1 vote -
Single Item Printing
Create printer setting to fire items on order individually to kitchen. Currently to do this in Clover Dining, its required to fire individually after each item. This would make it so that you can enter entire order, select fire to kitchen or save, and items would print individually in kitchen. Needed for Dim Sum and family style restaurants. There is one third party app that allows this function, however it is very unreliable. Would be great to have as a native Clover feature.
1 vote -
Split tips evenly
I have merchants that need a way to manually type the amount of tips they are claiming at the end of their shift. (They share the tips evenly)
1 vote -
Stop charging customers a fee for orders over 30 dollars
Why can't I as a business owner pay the $1.50 fee instead of my customers for online orders over $30.
1 voteClover does not charge an online ordering fee.
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