generalmanager@sapidogroup.com
Hello there,
my name is Claudio and i am the new general manager of a Restaurant in Fort Lauderdale, Florida.
As the new manager, I'm looking into costs and expenses and i'm having some issue with the Clover reporting system.
The location has been open since 2015 and, since now we're expanding and opening 2 more stores, I'd like to see if make sense for us as a business, to keep opening in the morning here or not.
But when I go into the report system and i try to see a specific date and time it won't let me.
Precisely i'm trying to check the report from January 1st to September 30th 2023 from 12 pm to 4 pm every day, but just that specific time range, i don't need night shifts or anything else because the only thing i need to know is what the restaurant is making with just the mornings.
I spoke with multiple operators but apparently this particular type of report (which basically let you choose 2 times for each specific day instead of one) is not available, which i think is crazy as this would make clover one of the few pos out there that doesn't allow this type of action.
Please i need you to validate this idea and make it available because if i can't get this type of report soon and i have to ended up doing it day by day by myself, we will most likely move away from Clover for this and the next locations.
Thank you in advance to anyone who will look into this.
Have a great day!