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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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8 results found

  1. Merchants would like to be able to customize the time frames and content for reports on the main Clover dashboard screen

    201 votes

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  2. Merchant would like to be able to view deleted orders and have a report he can pull for this.

    36 votes

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  3. 21 votes

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  4. need reporting on transactions that are ran on the dashboard under recurring billing plans. Have 4 different monthly billing plans setup and have no way to go in and see what has been ran, collected, declined etc. I have to go in manually and look these up and is very time consuming and inefficient.

    1 vote

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  5. The earlier Clover system used to print the line items in both the merchant copy and the customer copy, but with new Duo device, the merchant copy does not have the line items, I like to have those back.

    1 vote

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  6. Before I came to Clover, I received a batch report in PDF format that I could customize. The batch number was also a simple 12 digit number. For my needs, I just needed a few filters to reconcile my books and I was done. I was able to include the date/last 4 of the card number/ authorization code and amount. I was then able to match this report to my transactions and not get things mixed up. The batch report now is nothing more than a date, amount and card type summary and some ID number that looks like it's…

    1 vote

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  7. The problem: When I look at the 'Item Sales' with the date range of "Last Month" the reporting does not recognize the category changes but if I choose a custom date range that's within a two-week (e.g 7/01 to 7/14, 7/15 to 7/28, 7/28 - end of the month) time frame the report shows the current categories.
    This used to not be the issue - I believe Clover updated their software or something. Nothing changed in my workflow.

    1 vote

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  8. Item Sales - Specification of the Days that item was purchased. Being able to get a report to know which days of the month that specific item was purchased with filters (items, categories, date. )

    1 vote

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