7 results found
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Customizable Reporting on the Dashboard
Merchants would like to be able to customize the time frames and content for reports on the main Clover dashboard screen
201 votesWe are rolling out much of the requests in this request this quarter. Please enjoy our new reporting features. If you don't see your ask by the end of the quarter please feel free to come back and add your specific need.
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Deleted Order Reporting
Merchant would like to be able to view deleted orders and have a report he can pull for this.
36 votesThis is now supported in production
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recurring billing
need reporting on transactions that are ran on the dashboard under recurring billing plans. Have 4 different monthly billing plans setup and have no way to go in and see what has been ran, collected, declined etc. I have to go in manually and look these up and is very time consuming and inefficient.
1 vote -
Line items in Merchant copy
The earlier Clover system used to print the line items in both the merchant copy and the customer copy, but with new Duo device, the merchant copy does not have the line items, I like to have those back.
1 vote -
Export batch file to a PDF
Before I came to Clover, I received a batch report in PDF format that I could customize. The batch number was also a simple 12 digit number. For my needs, I just needed a few filters to reconcile my books and I was done. I was able to include the date/last 4 of the card number/ authorization code and amount. I was then able to match this report to my transactions and not get things mixed up. The batch report now is nothing more than a date, amount and card type summary and some ID number that looks like it's…
1 voteYou should see the new deposit reporting in a few weeks as we are in the final stages before launch. We think this will solve your need nicely.
Thank you
Clover Communications
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Reporting should reflect category changes.
The problem: When I look at the 'Item Sales' with the date range of "Last Month" the reporting does not recognize the category changes but if I choose a custom date range that's within a two-week (e.g 7/01 to 7/14, 7/15 to 7/28, 7/28 - end of the month) time frame the report shows the current categories.
This used to not be the issue - I believe Clover updated their software or something. Nothing changed in my workflow.1 vote -
Item Sales Days
Item Sales - Specification of the Days that item was purchased. Being able to get a report to know which days of the month that specific item was purchased with filters (items, categories, date. )
1 vote
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