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How can Clover help merchants view and analyze reports? What features should be added to Clover’s software to improve analytics?

Reporting Functions: Reporting Functionality

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Deleted Order Reporting

Merchant would like to be able to view deleted orders and have a report he can pull for this.

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support shared this idea  ·   ·  Report…  ·  Admin →
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  • support commented  ·   ·  Report

    ci to see if he could track and report a deleted order. He created an order and hit the delete button and went to reporting, items, removed items, printed and unprinted. The order was not there. I went through the process to remove individual items and then we checked the reporting page and it was there. He would like to be able to see when a complete order is created and then the delete button is tapped before payment is taken. I advised there is no workaround for this and he wanted to submit an enhancement request.

  • J. Sapp commented  ·   ·  Report

    When deleting an order, the merchant would like to be able to add a note/reason for the deletion. The merchant would like the deleted orders to be included within end of day reports as well for tracking purposes

  • support commented  ·   ·  Report

    Merchant would like to be able to export a deleted items report with just the items that are deleted.

  • Dan Rainville commented  ·   ·  Report

    It is a BIG issue with Clover System, I have ask for this report on 3 occasions past year. To NO RESOLVE...