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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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122 results found

  1. Report with Bar Code/SKU of items sold for a given time period. A line for the report would have item name, quantity sold, date, price of item, SKU and bar code of item.This will greatly help in a separate POS system for reordering. One can use an external scanner to re-order, or manually input the SKU into the other POS system.

    1 vote

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  2. An import of Menu Inventory should NOT Deselect the "ONLINE" checkbox for the Entire Menu!
    Additionally the only way to Select ONLINE is to Select Each & Every Menu Item, Select "Online", Save, move on to the next & Rinse & Repeat. The Import (and Export) Inventory Template should have Online as a Column for each item. The Import Template should have a way to save the ALL the Existing info on an item, including Pictures, and Descriptions.

    1 vote

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  3. We just started using Clover and we noticed that the Gross and Net totals aren't actually complete totals. You have to check your cash/CC/other totals and add those numbers. We've spoken with other vendors and they have told us they have to do similar workarounds to get proper totals for the day's sales. This should be fixed ASAP. If we can't trust the Gross and Net totals displayed at the top of the Sales Report on the web dashboard, why are they there?

    1 vote

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  4. Include batch $ total on the Orders menu. Going to Closeout to obtain this information is an additional step that is time consuming. For me, it takes several minutes to load the Closeout menu.

    Previous software version included daily batch $ with the specific order amounts ... please bring that back!!!!

    1 vote

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  5. I would like a report that shows how much money was taken in and how many items were sold by hour. Should I open at 11 or 12? How much did I sell that hour in the past. Should I close at 6pm on Sundays or stay open till 9? Do I need to bring in another employee for a certain time period?

    1 vote

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  6. ADD ORDER NUMBERS TO ORDER WITH GOOGLE, FOLLOWING SUBSEQUENTLY OF ALL ORDER TYPES

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  7. Dashboard reporting for Orders should include the Source/Type field as displayed on the Clover device. This will allow absentee owners to easily see the source of orders and determine which of the online ordering services is working best for them.

    1 vote

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  8. Clover should have a report where you can see who adjusted the inventory and which day did that user did the adjustment.

    1 vote

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  9. Currently you can filter by Payment Source in Transactions. It would be a welcome addition to include this function in Reporting. For instance, the By Device filter could be expanded to include all payment sources

    1 vote

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  10. INVENTORY More options to view item features using Items - included in tab with Item Name The necessary fields are COGS (even the ability to calculate average COGS when a retailer is adding new inventory at new prices),Revenue Class, not just Printer Label fields.

    Why not allow an image to be posted in suggestions for better explanation?

    1 vote

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  11. The new update that has been implemented where a customer's order ticket on the register automatically closes does not work for my business. We want the ticket to stay open until we hit the 'done' button as it was before. Please add the ability for us to choose to turn this feature OFF.

    1 vote

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  12. A report that shows 0 quantity, including Product Code and Vendor. This would save me so much trouble. I could know what I need to order with Product Code, whom I need to order it form all in one place.

    1 vote

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  13. When adding additional items into a category it creates a new file when it is integrated with Ecwid. Therefore you need to go into that new folder, click on the the category product and manage it (assign it to the existing folder so that everything shows up on one page in the online store.) It causes double work. It would be nice if would just dump the new info into the existing one in the Ecwid platform.

    1 vote

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  14. When adding additional categories they do not merge alphabetically they go all the way to the bottom below the last category added. The only way to do this right now is to drag and drop it into location either on the unit itself or on your desk top on the admin. side. Unfortunately it is not the most user friendly thing to do. It takes forever. It would be nice to have a command to let you either reshuffle new categories in with existing in alpha order or have you click on the new ones to integrate in alpabetical order.

    1 vote

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  15. Requesting a detailed report for end of each day at the close of our business.

    1 vote

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  16. When I am looking through inventory, I see all of my hidden and non hidden items together. This creates a lot of noise as we use hidden items to archive many products. Please create a check box or toggle to "show/hide" hidden items.

    1 vote

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  17. Users should be allowed to specify reporting of orders where credit card/debit card info was manually entered because the sale was done over the phone. This should be added as a filter in the default reports.

    1 vote

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  18. Please add a line button so I can separate my orders, I have a taco shop and I wanna be able yo separate an order of 5 tacos from another person's order of 3 tacos, please provide a button that says space or line that we can push when we want to separate our orders

    1 vote

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  19. We really need the ability to print out a z-out report at the end of a shift. That has been one of my top complaints about the system. I have had people leave me for Square because we do not have this functionality. This should be applied to all Clover devices.

    1 vote

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  20. 1 vote

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