17 results found
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Epson Printer Capabilities
Currently, the Epson printer connection with the Clover POS does not allow us to limit printing to only to-go orders or online/mobile orders. As a result, labels are being printed unnecessarily, which leads to wasted supplies.
We would love to explore adding this functionality to the integration, as it would help streamline operations and eliminate the need for additional labels going to waste.
Please let us know if this is something that can be supported now or considered for future enhancements.
3 votesThank you for submitting your Idea to UserVoice.
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Training mode for Clover Dining app
Crucial for restaurants and bars to go over things like coursing, moving a guest, collecting a payment, splitting a check, etc.
2 votes -
custom items do not print order docket in clover dining app
custom items do not print order docket in clover dining app. This means my orders and not made and customers do not get their order. Fix needed
2 votesThank you for submitting your Idea to UserVoice.
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Customize menus on separate devices on the same merchant number
I have had a few restaurants that have bars included in the restaurant, and they would like to be able to have customization options on printing seats and the layout of the menu as far as categories based upon whether the device is at the bar or the devices in the restaurant we need to be able to differentiate the layout of the menu from one device to the other and we also need to be able to decide whether or not we want smart tipping or tip at the device as opposed to tip on the receipt between the…
2 votesThank you for submitting your Idea to UserVoice.
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Guest count report on device
Can we have an on device report of the total covers for a day?
1 voteThank you for submitting your Idea to UserVoice.
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Access Clover Dining on Clover Go app
I would like to see clover dining on Clover Go app so my wait staff can take the order at the table and send it directly to the kitchen. That would be an excellent upgrade seeing that it already has the clover dining on it but just to see the tables only.
1 voteThank you for submitting your Idea to UserVoice.
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Apply Guest Discount
Through Clover Dining we are currently able to apply ORDER DISCOUNTS which does just that, applies discounts to the entire table's order. We are also able to individually apply ITEM DISCOUNTS, applying discounts to the specific item(s) selected. We need to have a GUEST DISCOUNT which allows a restaurant/server to apply a discount to any items that are assigned to a specific GUEST without having to go one by one on each item under that GUEST and complete the ADD ITEM DISCOUNT feature.
1 voteThank you for submitting your Idea to UserVoice.
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Split Payment screen freeze
When you are checking out a guest and you click pay and try to split the payment it forces you to stay on the payment screen until you complete all payments. Sometimes not all guests leave at the same time and you aren’t checking everyone out together. Granted, you can leave other tabs open by clicking the pay button under the three dots under the individual seats but it is really hard to train staff to do this consistently and we often run into issues during rush because they forget. The system should function the same regardless of where they…
1 voteThank you for submitting your Idea to UserVoice.
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Remove tax on individual items
In states like Ohio, food items taken to go are not taxed. For families who dine in and then take items to go, we have to ring those items in a whole separate tab and check the customer out twice because you cannot remove taxes off a single item without removing them from the whole order. Other POS systems have a dining type modifier that is automatically attached to all items and if you click 'to go', the taxes are automatically removed and it is signified in the kitchen.
1 voteThank you for submitting your Idea to UserVoice.
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Improve Subcategory Flow
Right now, when you select a subcategory in Clover, it opens a new screen and removes visibility of the other subcategories. This slows down navigation because users have to go back each time they want to switch.
I'd recommend keeping the subcategory tabs persistent at the top of the screen-so when a user selects something like 'Chicken Entrée, the items update below, but the other tabs like 'Pasta' or 'Seafood' remain visible. That way, users can quickly switch between subcategories without losing their place or adding extra taps1 voteThank you for submitting your Idea to UserVoice.
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Clover-Dining Tip on Custom Tender
For a restaurant inside a hotel the merchant setup a custom tender to charge meals to the hotel room. However, they cannot add a tip to this tender. It would be really great to be able to allow tipping on custom tenders.
1 voteThank you for submitting your Idea to UserVoice.
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Ability to choose default number of courses on Clover Dining
Add the ability to choose default numbers of courses on Clover Dining
1 vote -
3rd party Reservations integration
Connects Clover merchants to millions of active diners already booking through these platforms
1 vote -
Make it an Option for "Whole Table" on Kitchen Ticket
Can we make it an option to remove or keep the "Whole Table" on the Kitchen Ticket, please?
I can understand why some restaurants need it, but at the restaurant where I work, we do not want it printed.
Thank you very much.
1 voteThank you for submitting your Idea to UserVoice.
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Print dining table name on credit card payment receipt's merchant copy
Enable printing the dining table name on the credit card payment receipt's merchant copy. This is helpful to the merchant as their servers share tips with the chefs at tables from certain dining rooms. This feature was available in the previous version, but is no longer available after replacing the Clover Station.
1 voteThank you for submitting your Idea to UserVoice.
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Discount Permissions - Multi-Level
Need to be able to control which discounts are available per job code.
Currently the discount permission is all or nothing. Meaning, a employee can either have the ability to discount or not discount.
We are requesting the ability to assign discounts to certain job codes so that they can have access to some but not all discounts.
It currently is all or nothing.
1 voteThank you for submitting your Idea to UserVoice.
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need to specify takeaway order twice
When commencing an oreder in the takeaway section of the dining app, i then have to add guest numbers and then hit takeaway again for order type, if not it defaults to dine in. once you have added an item it can not be amended. this step is counter intuitive as you have aleady initiated the order in take away and should not be necessary
1 voteThank you for submitting your Idea to UserVoice.
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