81 results found
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Retail Reporting Showing Orders that were PAID, but NOT on the day ordered.
Our market frequently takes call-in orders that will be picked up on a future date. We need an option that will show all orders paid on a particular day, separate from all sales entered on a particular day.
Also, we need a report for the processed credit card batch that shows the date, time, order number, and a list of the individual order totals, instead of just the total by card type that was processed.
1 vote -
Save report filters
We would like our reports to save automatically so we don't have to reset the filters every time. It'd be ideal if the Dashboard could display the filters we have already set so we do not have to recreate them every time
1 voteThanks for your suggestion. We're reviewing and will get back to you.
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Export payment from this page
The Application column is missing when you select "Exporting payment from this page" on the Sales Activity > Transactions page
1 voteThanks for raising this. We're reviewing it and will get back to you.
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"Labels," "Printer Labels," and "Revenue Class" Confusion and Data Structures.
"Revenue Class" is the primary driver of the Sales Overview report and it should be. The item attribute that populates "revenue class reports" and lists on Clover devices is "Labels." In other words when you create a new item, you choose the "revenue class" by clicking on the "labels" field. Please change the attribute name "Labels" to "revenue class." After that is corrected, make the "revenue class" field exportable. Right now "Lables"/"Revenue Classes" export as "printer labels" and when reimported, populates the "Printer Label" field. In your "Instructions and Glossary" tab of an Item List Export, you don't list "printer…
1 voteCreated a couple of tickets for these suggestions. Will review and get back to you.
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Retail and wholesale
Please add the ability for a retail website and wholesale website for one business.
1 vote -
Keep customer Promo opt in status when moving MIDs
I have a prospect I'm working with who is currently being grossly overcharged by their current processor and looking to move to us. They use Promos often, and wanted to know if they'd have the ability to do so after moving to us.
I spoke to presale support and as well to the customer engagement team, and they confirmed that when I move the contacts to the new MID, it does not keep them opted in to Promos.
The customer's opt in to Promos is consent given to the business, not to the MID, so changing the MID should not…
1 vote -
Reporting - Category for Existing Reports
There are many existing filters for reports, except categories. For small businesses categories are important to differentiate sales and allow posting of entries to an accounting program. Adding a category filter to existing reports would be a simple fix and help immensely to ease our operations.
2 votes -
"Mark as Completed" Button for Pick Up Orders
Pick up/ Shipping order notification with QR code.
It would be good to have a button "Mark as Completed" on some active orders so when the order is completed it sends a notification via text/email to the customer telling them the order has been completed with a QR code generated if it was marked "for pick up" or the tracking # if marked "for shipping".
When customer comes to the store to pick up we scan the QR, it would open the order and not allow the release of the merchandise ONLY until it's paid in full for partially paid…
1 vote -
Re-Order button option.
Add a button to "re-order" in the customer order history. B2B business would be more efficient and convenient if it has a re-order option. Going to customer profile/orders, you select a past order to see the details and you can start a new order with it as a base. After hitting the "re-order" button you are given the chance to check the items the customer wants to re-order in the new order with updated pricing in the register app, following this flow you can even add another option to "add more items from another past order" (in case the customer…
1 vote -
Choose Multiple Devices in Reporting
We need the ability to choose more than one device in reporting. Currently the only options are All Devices or the individual devices. Please include an option to choose which devices to include in a report.
2 votesAdding this multi-select capability is under review
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Inventory on hand reports
Create an Inventory Valuation Report which shows item, quantity, unit cost, unit price, extended cost, extended price. The report which currently exports to Excel is very disappointing and requires substantial work in excel to obtain the info needed.
2 votes -
Show the total amount of Cash Back in the Batch Total report
Please make an option to include the total amount of Cash Back in the Batch Total report that prints out after a Close Out. Thank you.
1 vote -
Ability to disable any kind of discounts on a specific chosen item
I'd like to be able to block any kinds of discounts on a specific item.
2 votes -
Do not show tax percentage rate on payment receipt
Provide option to not show the Tax Percentage Rate on the payment receipt. This can confuse some customers and merchants wants to keep the "Tax" word, but just not the "%" rate.
1 vote -
Add a cross-selling report
Add cross-selling reports to find out which products sell well together. This would enable us to offer promotions tailored to our customers' needs. This could be an Excel extract with past orders detailing the products per transaction. For example, column 1: product 1, column 2: product 2, etc.
Thank you!
1 vote -
Online Ordering
We are a beach chair rental business on one of the busies most beautiful beaches on St. Thomas, VI. Magens Bay.
We would like to close Tuesdays and Wednesdays permanently to prevent overbookings. Unfortunately, this cannot be done on the Clover dashboard or app. When we pause these days all of our online ordering is turned off for present and future bookings.
We would like to be able to just turn off the specific days, so we do not have to change the regular schedule for the week and come back and change the days again. This would be very…1 vote -
Allow direct integration with Ecommerce Websites
Need a full scale online sales plan for retail businesses. From building an integrated website to automated listing of items on Facebook, Ebay, Amazon, Etsy & Walmart (For canada). Specially the feature to upload the pictures of inventory items on Clover (and from there to Website/Ecommerce Platforms)
1 vote -
Missing Print Option for Monthly Statements
Hi Developers
Through out the Web Dashboard, you have "Print" hyper links for various displayed lists or reports. So getting things printed to my connected PC printer works seamlessly.
Yet when you go to the Monthly Statements section you have no way to print the list of statements, or more critical, once you open a statement, you have no way to print it.
I would like to be able to open a "Clover Plan and App Statement" and then be able to click a "PRINT" button/link and get a report.
There is currently NO WAY to print one of these…
1 vote -
Allow Quantities Over 99
This seems like it should be a very basic feature, but it is super frustrating to not have the capability to enter item quantities of over 99. If I had known this wasn't possible I would not have purchased Clover. However I did not think about it not being available because it is ridiculous. I have had to redo my entire inventory as bulk items and has increased the complexity of orders and really slowed down efficiency and accuracy of staff. I've called multiple times and no staff person at Clover can seem to even answer why the quantities are…
5 votes -
CAN CLOVER SEND AN AUTOMATIC EMAIL EACH TIME A TRANSACTION IS RUN?
It would be helpful- as a small business - to get an email notification of each transaction as they are entered- so any modifications or corrections are required--
2 votes
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