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← Clover UserVoice

Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

Categories

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How can we improve Services?

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8 results found

  1. Restrictions on discounted items

    We are needing more controls in place for better management of discounts, in particular for employee discounts. It'd be helpful to either be able to implement controls to restrict which items can be discounted. Or alternatively, there be a separate list or page of items eligible for discounts by staff. This would be the only page where any employee can access without requiring a manager approval. In addition, be able to put in controls around limitations to minimize abuse of discount and theft.

    4 votes
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  2. Clover does not allow me to enter the employee number

    Clover does not allow me to enter a number in the employee profile. When we communicate, Clover indicates to me that it does not accept numbers from Puerto Rico. This leads me to understand that Clover, despite having Puerto Rican clients, does not provide the platform to them. Please address this requirement.

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  3. Need to "Disable" an employee (vs "Delete") to meet PCI Compliance requirements (employee may return later to process transactions)

    Please provide a "Disable" button (vs "Delete") to apply to an employee's credentials to meet PCI Compliance requirements to minimize employee access while they are assigned to non-cashiering duties. It is undesirable to "Delete" an employee as they may return later to process payment transactions. To meet PCI, a current list of active employees must be maintained. Since the employees are temporarily assigned to other duties, they may return to work in Cashiering. With only the "Delete" button (current situation), the employees who temporarily leave are left with their Clover access and during PCI compliance regulatory reviews, this becomes a…

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?
    Submitted  ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. please add a option to lock the employee per device .as we run a taxi business we dont want each others so see all the transections

    option to lock employee as per device

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  5. Add the time log in on the Employee Shifts to the Clover App

    Add the time log in on the Employee Shifts to the Clover App

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  6. william_wyatt@na.honda.com

    Please allow our monthly billing statements to be viewed by employees with "manager" role--not only owners and admins.

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  7. Shifts app

    Need shifts full functions back on the terminal. We have clients ready to leave without these features back on the stations.

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?

  8. Employee's on 3.0 web dashboard

    Clover Dashboard > Employee's> Add New Employee this form asks all the requisites and information of the employee's but it does not display on the reporting> employee's report of the hourly wages and transferred estimated wages from homebase.

    1 vote
    0 comments  ·  Employees  ·  Admin →
    How important is this to you?
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