16 results found
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Restore ability to add more than 24 characters to DBA
We're an ISO and I just noticed that the DBA character limit has been reduced to 24 characters. Most DBAs now have to be abbreviated. Our merchants have been calling to complain and there's literally nothing we can do. We can't understand why this change was made even though we fully understand that FDPOS has a character limit. Clover dashboards didn't used to have this limitation and there doesn't seem to be any discernable or logical reason to reduce the character limit
9 votesThank you for submitting your Idea to UserVoice.
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Two Factor Authentication - Options
Include alternative options for 2FA, like email when logging into the dashboard for the first time. International clients aren't able to receive SMS Text as international/country codes aren't listed on the drop down. Specifically need to add Palau 011680 as a option.
5 votesThank you for submitting your Idea to UserVoice.
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Disable 2-Factor Authentication
Fix your 2-Factor Authentication, I do not want it turned on and I will turn it off and as soon as I turn it off and logoff, when I login again, it is back on again, turning itself back on again, then I have to wait for the code to come up to type it and it doesn't pop up right away. If I wanted it on, I would turn it on. I DO NOT WANT IT ON. I WANT IT "OFF"!!! IT WASTES MY TIME. FIX IT PLEASE!!!!
5 votesThank you for submitting your Idea to UserVoice.
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remember this browser
For the love of dear baby Jesus, would you please let the web UI remember more than one device? I log in from a few different devices (home PC, work PC, tablet, phone), and constantly have to go to my phone to get the 2FA code because it only remembers the last one, not this one. So it defeats the purpose entirely to remember a device.
5 votesThank you for submitting your Idea to UserVoice.
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Option to Turn ON/OFF Two-factor authentication. Now it's required all the time
It used to be where I could turn OFF this setting and then it would be turned back on after a period of time. Now, the setting is always required to be ON. If this is the case, then don't have the setting to turn it OFF or ON because it would not be necessary.
4 votesThank you for submitting your Idea to UserVoice.
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Links to developer area
Why is there no direct link to the developer page within the main dashboard of your account. It makes absolutely no sense to have to make yet another login to get into the developers area. This way anything you develop is linked back to your account.
3 votesThank you for submitting your Idea to UserVoice.
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Bring Back Register SaaS Plan Option
I've discussed the new Retail Growth plan with some merchants on the Payments plan today. Feedback suggests some merchants do NOT want a web site or to sell via e-commerce. Specifically, some retailers are contractually forbidden from selling certain products/lines online so there is no value in them having a website. Therefore, the Growth plan would result in their paying for something they can't use.
2 votesThank you for submitting your Idea to UserVoice.
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Make current top of list in cellular data app
The cellular app should show the current device at the top of the list of devices so that the current device can be managed on the device. Also add the nickname and data usage back onto the device so merchants can be sure they are looking up the correct device without having to check the serial number.
Also add a search option so merchants can search for a different device by nickname or serial number etc. they have without logging in online.
2 votesThank you for submitting your Idea to UserVoice.
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clover dashboard
I am writing to express our concern regarding a recent change in the Clover dashboard. Previously, the cellular data portal displayed the device names alongside the serial numbers and SIM numbers, which was incredibly useful for our operations. However, in the latest version of the dashboard, this feature appears to have been removed.
we use to see the device names in the clover flex terminals also which was so handy they have also removed itWe manage a fleet of 65 Clover devices, and without the device names, it has become significantly more difficult and time-consuming to identify and manage…
1 voteThank you for submitting your Idea to UserVoice.
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Dashboard Access at ISO/Sales Office Level
I work as an ISO and constantly get asked to help merchants with simple items but cant do it without access to their dashboard. Some of them don't have the password or have never logged in before. A bunch of them don't even use email on a regular basis so asking them to login and complete dual factor authentication is challenging. If every sales office had access to their own merchants dashboards we could support the merchant better and faster.
1 voteThank you for submitting your Idea to UserVoice.
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admin or manager can't delete employee
Restore the functionality for administrators or managers to delete employees from the dashboard.
1 voteThank you for submitting your Idea to UserVoice.
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more characters in business address line
When putting in the business address, Address Line 1 should allow more characters or add an Address Line 2. I find it frustrating that this is even an issue.
1 voteThank you for submitting your Idea to UserVoice.
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Nonprofit SaaS Plan
We would love to see a SaaS plan for nonprofits in the future. I am at a CFI Agent Bank, and we have several nonprofits that would greatly benefit.
Some ideas to include in the bundle are built in "Pay my processing fees" option, year-end donor records, and ability to send donation notices for special events.
1 voteThank you for submitting your Idea to UserVoice.
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Give the option to ask for location's passcode when switching locations in Clover Go app
Merchant would like to have the option to prompt the employee for their passcode at a specific location when switching businesses on the clover go app. Currently, the location can be switched without a passcode entered but merchant wants this option to be able to be toggled so the location switching process is more secure.
1 voteThank you for submitting your Idea to UserVoice.
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I will like the ability to view my Merchant number by clicking on Business Information
I will like the ability to view my Merchant number by clicking on Business Information
1 voteThank you for submitting your Idea to UserVoice.
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authorization
the authorization on the mobile ap being the same phone number as the computer/desktop platform is not acceptable because the computer that will be at the store will not be with the phone (with the card reader) that will be at a fair. and the fair will WAY too loud to hear a phone ring to be tending to the needs of the store. not to mention leaving customers to take a phone call is rude. so either the store will not be able to use the computer platform or the fair will not be able to take payments. we…
1 voteThank you for submitting your Idea to UserVoice.
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