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invoice payment notifications

Currently the invoice payment notification only comes to the email owners account. It should be able to come to an email that the owner sets as the email. We have staff that sends out the invoices but the only way they know someone has paid is if the owner tells them they got the notification in their owners email box. This should be able to be set to go wherever the owner wants it, because this is inefficient for the owner otherwise.

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bryan shared this idea  ·   ·  Report…  ·  Admin →
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  • Billy DeGironemo commented  ·   ·  Report

    When a customer pays an invoice sent via the web dashboard there is an email confirmation of the payment being sent to the owner's email address. There is no way to update the receiving email address; nor does it follow the same notification process of other payments (device, manual entry, VT). An owner is not going to want to receive notifications for every invoice payment received; instead the merchant should be able to select one or multiple email addresses to receive that notification. Think of an auto parts/service or HVAC merchant sending out 25+ invoices a day, and then the owner having to receive all of the notifications - and then having to distribute those to the A/R team for reconciliation.

    Merchants should be able to customize the email addresses to receive payment notifications. This is a standard feature across any gateway, invoicing system, and service industry software.