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Services

Welcome to the Clover Services Forum.  You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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25 results found

  1. While you can edit Price with the Quick Edit feature, you cannot edit Cost. Merchants need the ability to bulk edit the Cost of items, especially when they have items with variants, without needing to export their entire inventory and filtering through thousands of items to make the necessary changes before re-importing.

    11 votes

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  2. we have clover and we have a spa bsuiness that sells retail creams, and besuty products. we need to add an image and a anrea for a brief discription so it can dispaly onthe terminal and and as the client can see it on the screen. this is will be helpful

    10 votes

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  3. Clover needs to offer the option to track the date merchandise is entered, COG, and vendor for reorder and reporting purposes

    8 votes

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  4. Can you build in a system to alert when inventory reaches our par. Other POS systems have this feature. How long will it take you to set up?

    7 votes

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  5. Looking to be able to hide categories on the register layout. In the categories column it would be nice to have the option to be able to turn on and off categories on the managers back office like you can do with the items. In some instances the way we run our retail shop it would be more efficient for my employees not to have some of the categories appear on the register orders page in certain parts of our year.

    6 votes

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  6. Allow for input of vendor information through inventory for better ability to purchase stock from vendors

    5 votes

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  7. Restore lost functionality to inventory screens.
    The columns in categories does not hold changes made top which columns are displayed, even if you click "save"
    Next time your in the screen they have reverted back to default.
    Why even have a "In Stock" column when what you need is "stock Count"
    I waist too much time changing these back to what I need, every time go go into the category inventory screens.
    The columns used to stay put until the most resent update when a lot functionality went away, including being able to scan a UPC or enter an items…

    4 votes

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  8. It would make adding or making mass edits to items if there is a "previous item and next item" buttons on the top somewhere when edit a single item. This would just take you to the next item in the list you were in. instead of backing out and finding the next item.

    4 votes

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  9. Collapsible menus are useful because they help organize content in a compact, accessible way, making navigation more efficient. Without collapsible menus, users need to scroll through long lists or sections to find what they're looking for, leading to a cluttered interface and a less smooth experience.

    3 votes

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  10. there should be an option to keep inventory on modifiers. modifiers should have stock count like items do.

    3 votes

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  11. It would be nice if the "Search" boxes stayed at the top of the page after you open an item.

    3 votes

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  12. First, let's start off saying that I love the clover system. Very user friendly!!
    When doing inventory is it very organized in a-z order but when working the inventory in letter beginning in f after editing it sends you back to the top start. If it could hold the inventory where you left off would be very helpful especially when clearing out old inventory. In reporting, items sales breaking down the categories for sales report it used to hold the category you have selected for the next day now it clears, and you have to select the category items from…

    3 votes

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  13. Kindly consider adding a basic inventory tracking feature to the platform. This functionality would allow merchants to monitor item stock levels in real time—tracking quantities sold and remaining inventory. Additionally, it would be highly beneficial to include a low stock alert system that notifies merchants when item quantities fall below a predefined threshold. This would help prevent stockouts and ensure timely restocking

    2 votes

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    Planned  ·  0 comments  ·  Inventory  ·  Admin →
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  14. 2 votes

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  15. It would be awesome if Clover could create barcodes natively for inventory items— no third-party apps needed, select the inventory item and print the barcode on the label printer, so they can later scan it. Merchants could instantly print labels from Clover, saving time and simplifying inventory management. Seamless, fast, and fully integrated

    1 vote

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  16. The new layout is creating major problems:

    Inventory Columns Not Saving
    Every time we log in or out, all the selected inventory table columns reset. There is no way to save the selection, which wastes time and is extremely frustrating. This should be a simple and essential fix that must be addressed ASAP.

    Search Function Not Reliable
    The new search function often produces false or inconsistent results, even with a UPC code. Scanning the same UPC can bring up 10 results the first time, then 6 the next, and it can take 3–4 attempts just to get the correct one.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  17. I've noticed at times clover now it doesn't detect duplicate product uploads and we have duplicate and sometime triplicates. We wanted to MASS or Delete out whole inventory at once and upload it fresh, unfortunately we are only allowed 200 items at a time instead of selecting all and erasing the whole inventory and re upload. There should be a way to allow larger items per page like 500 , 1000, 1500, 2000 or full inventory. this is not convenient anymore

    1 vote

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  18. Our entire staff hates the new update to the menu items section. It is less efficient to add/update menu items. Before, all sections were on the same screen and easy to navigate when updating menu item description, photo, modifiers. Now there is a lot of scrolling and the text is so much larger. It is simply inefficient. We are so ready to switch from clover to ANY OTHER POS system there is, this is another con on the scale.

    1 vote

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  19. We would like to have the option of creating a Transfer option for the Merchants from the current active account to the new active account when the business is in the same location. For example - On the dashboard on the inventory app - there can be an option that says "Transfer" - then next a filter option to filter "items, modifiers categories.." or "Select all" - Once the option is selected on what they would like to transfer - then they should see the option that shows them a field that says "Enter Merchant ID", they should be able…

    1 vote

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  20. When importing the file(s) Messaging is inaccurate: errors appear, once errors are corrected, the import is unsuccessful as more errors appear for some of the same cells shown previously . Adding items manually seems to be the best workaround at this time.

    1 vote

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    Planned  ·  0 comments  ·  Inventory  ·  Admin →
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