Exchanges with more flexibility
We use Clover for our retail business and would like more flexibility with exchanges. Many times, the exchange is not for an exact priced item. The work a round is time cumbersome - Issue an in-store credit, because sometimes the item can't be refunded. Create a new sale for the exchange for items and then pay via a split transaction of in-store credit and regular payment.
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Allee Floyd
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Please offer more retail flexibility within the POS system. Exchanges and returns are very difficult from a retail perspective. If the item is discounted, you have to return and repurchase the item. We have many seniors who purchase from our store who cannot afford to return the item and quickly repurchase.