24 results found
-
"Car Tracking Mode" For Flex
For Merchants who travel to deliver at-home services or employ their own delivery drivers with COLO, there should be a "car tracking mode" on the Flex that could track drivers on the way to their destinations. It could potentially auto-text the recipient (if they opt-in) and have a KDS integration to show status of delivery including time and distance for a restaurant. This would also be useful reporting for delivery time and time spent at destination averages across industries.
1 voteThank you for submitting your Idea to UserVoice.
-
Make it mandatory to provide phone number on kiosk
Allow merchants to force customers to provide a phone number when using the Kiosk.
Currently, the Kiosk only requires customers to provide their name. We need to be able to make customers provide a name and a phone number before they can place an order on the Kiosk.
1 voteThank you for submitting your Idea to UserVoice.
-
I strongly believe that Clover duo is maxed out and needs to be replaced with something that has more RAM or memory to it because it is cons
In my opinion, the Clover duo is by far the weakest link in the arsenal of Clover devices. Every time I put this device in a high-performing fast restaurant environment, it starts having lagging issues and freezing issues. I’ve used it in a coffee shop, I’ve used it in a med spa, and I’ve used it in a Mexican food restaurant. I never have these problems with the Clover solo, but it seems like every time I try the Clover duo and one of these environments I always regret it. I am convinced that the memory capabilities are beyond maxed…
1 voteThank you for submitting your Idea to UserVoice.
-
Compact Needs
Need for partial refunds. Need for bypass surcharge. Need for the ability to pull daily reports from a Clover compact. Need for the ability to close a Compact and receive a report from only that terminal with a report and not event other terminals in that office.
3 votesThank you for submitting your Idea to UserVoice.
-
Clover Compact Terminal/Pin Pad design
It's required to connect the Pin Pad to WiFi and sometimes the connection is weak causing the pinned to have to be reset ending in the customer calling and complaining!
1 voteThank you for submitting your Idea to UserVoice.
-
Hand Strap for the Clover Flex and Flex Pocket
There should be an accessory for the Clover Flex and Clover Flex Pocket to add a strap to the back to make it easier to hold and balance when taking orders and checking out. The strap could also be put around the wrist to free up the hand to carry trays if needed.
4 votesClover will be releasing a hand strap accessory solution for the Flex Pocket. The accessory is a dark color.
Clover is not considering a hand strap accessory solution for the Flex 4.
Note : Clover will be releasing a dark colored silicone sleeve for Flex 4.
-
Move wiring to the back of the Solo and Duo display
The placement of the wire plugs on the bottom of the base is problematic from a moisture perspective (in bars and restaurants). Moving the wiring to the back of the display screen would alleviate a lot of hardware replacements and also allow the Solo to be used as a wall mounted POS in Bars and restaurants with limited space
1 voteThank you for submitting your Idea to UserVoice.
-
Passcode Requirement
Suggestion from Merchant to have more options for Device passcode example is 4 digit or lower passcode since it slows down process for the 6 digit code requirement
2 votes -
Silicone Cover for Station Duo
Please sell silicone covers for the stations. I would like to cover some of my stations when no in use.
2 votesThank you for submitting your Idea to UserVoice.
-
Need longer cord options for the Clover Station Duo. The 5ft cord does not accommodate all merchant setups.
Need longer cord options for the Clover Station Duo. The 5ft cord does not accommodate all merchant setups.
1 voteThank you for submitting your Idea to UserVoice.
-
Customer Facing Take Out Screen
I would love to be able to use a 24 inch KDS as a customer facing screen in my pick up area so I don’t have to use buzzers or call names. Just press complete and use the customer see the order is ready for pick up
3 votes -
clover solo with nfc reader
Clover Solo needs an NFC Reader. It faster to tap than insert a card. With NFC reader, It would be more Suitable for a Smaller foot print and lower cost Kiosk.
6 votesThank you for submitting your Idea to UserVoice.
-
Option for black hardware and ability to wall-mount Clover Stations
Add an option for black Clover hardware and the ability to wall mount all hardware
8 votes -
Allow contactless payments on Station Solo
Please add contactless payment options for Station Solo
8 votes -
Our business needs a 15ft or longer extension cord for the clover station duo, but none available to reach our customers location
Our business setup needs a 15 ft or longer extension cord to reach our customer's location, but none is available at Clover.
We call your hardware dept and was told only a 5ft cord is available.
For Clover to meet the needs of their customers, its important to have basic equipment like a longer extension cord. It should not be difficult for Clover to create one.2 votesThank you for submitting your Idea to UserVoice.
-
Screen timeout
Please bring back making the mini clover to not timeout to a black screen. I use the mini clover for a un maned micro mart and the screen times out after 30 mins which makes it harder for the customer to make a purchase.
2 votesThank you for submitting your Idea to UserVoice.
-
Clover Re-Design
The elephant in the room...merchants are swapping out the Clover for **. Why? Not because it has more features or is easier to use, but because it looks better. Let's be honest, merchants would rather have less available features than lose out on ergonomic appeal to themselves and their customers. ** has done a better job with style, presentation, color scheme and their system just looks sleek. The Clover? It's just ok when it comes to "visual appeal". It is one of the better ones, but I feel that they can do better. Why is this? Most restaurants…
3 votes -
4 votes
We are investigating alternatives methods of authentication.
-
clover compact
ethernet cable port faces straight down rather than out the back. The connector on most ethernet cables is too large, bulky and not flexable enough to allow the device to set stable on a counter top. Not usable. Call center agent was unable to suggest a cable category that will work,
3 votes -
''IPAD STYLE'' device to take order
I have a competitor and they have the ''IPAD STYLE'' device to take orders and some of my customers asked if CLOVER have like an IPAD style because it is EASIER FOR THEM vs the flex. IF YOU HAVE THAT...I could get all their accounts.
14 votesClover currently has other solutions that we feel meets the need for a larger screen.
We appreciate your input and will take it into consideration when designing future products
- Don't see your idea?